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×![#BizTrends2020: Three mega trends that will shape the future of PR and communication](https://biz-file.com/c/1912/532716-208x117.jpg?2)
![Danilo Acquisto – CEO and co-founder of Special Effects Media South Africa - YouTube Specialists.](https://biz-file.com/c/1912/531373-208x117.jpg?2)
![An African thunderstorm¹](https://biz-file.com/c/2001/533739-208x117.jpg)
An African thunderstorm¹
Ndeye Diagne, Kantar 8 Jan 2020
![CX and the accelerating pace of change](https://biz-file.com/c/2001/533676-208x117.jpg)
CX and the accelerating pace of change
Mark Molenaar, Kantar 8 Jan 2020
![Jennilee Peremore-Oliver, owner/CEO of Jenniemore, a Communications Consultancy.](https://biz-file.com/c/1912/532591-208x117.jpg?2)
![2020 media trends and predictions (or how not to get distracted by shiny new things)](https://biz-file.com/c/2001/533583-208x117.jpg)
2020 media trends and predictions (or how not to get distracted by shiny new things)
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![Danilo Acquisto – CEO and co-founder of Special Effects Media South Africa - YouTube Specialists.](https://biz-file.com/c/1912/531373-208x117.jpg?2)
![An African thunderstorm¹](https://biz-file.com/c/2001/533739-208x117.jpg)
An African thunderstorm¹
Ndeye Diagne, Kantar 8 Jan 2020
![CX and the accelerating pace of change](https://biz-file.com/c/2001/533676-208x117.jpg)
CX and the accelerating pace of change
Mark Molenaar, Kantar 8 Jan 2020
![Jennilee Peremore-Oliver, owner/CEO of Jenniemore, a Communications Consultancy.](https://biz-file.com/c/1912/532591-208x117.jpg?2)
![2020 media trends and predictions (or how not to get distracted by shiny new things)](https://biz-file.com/c/2001/533583-208x117.jpg)
2020 media trends and predictions (or how not to get distracted by shiny new things)
Anusha Harri, Kantar 7 Jan 2020
![Image source: Gallo/Getty Images.](https://biz-file.com/c/1912/533056-208x117.jpg?2)
![Image source: Gallo/Getty Images.](https://biz-file.com/c/1912/532881-208x117.jpg?2)
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![2020 trends forecast](https://biz-file.com/c/1912/532714-208x117.gif)
2020 trends forecast
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