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YOUKNOW Technologies is a premier provider of marketing technology solutions in South Africa, dedicated to helping local businesses understand and engage with their customers through innovative and effective Martech strategies.

View YOUKNOW Technologies' press office

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Are AI and telemarketing competitors or allies? How they work together to boost sales

Are AI and telemarketing competitors or allies? How they work together to boost salesDatabase360

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar’s Mzansi Consumer Barometer. Part 2

11 Jul 2024

Pictured: Saajid Hoosen. Image supplied.

#BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

By Aa-isha Hassiem 5 Jul 2024

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa 7 Jun 2023

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

6 Jun 2023

Episode 2 of 21: The critical shifts that business needs to make

Episode 2 of 21: The critical shifts that business needs to make

Delta Victor Bravo 5 Jun 2023

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker 2 Jun 2023

Verve and Alida announce a seamless software and full service global insights offer

Verve and Alida announce a seamless software and full service global insights offer

VERVE 31 May 2023

Episode 1 of 21: What are the 3 new rules of good business?

Episode 1 of 21: What are the 3 new rules of good business?

Delta Victor Bravo 29 May 2023

Wavemaker appoints Tammy Wilson-Schultz as new chief strategy officer

Wavemaker appoints Tammy Wilson-Schultz as new chief strategy officer

Wavemaker 26 May 2023

Virgin Active revamps app and rewards programme to drive loyalty

Virgin Active revamps app and rewards programme to drive loyalty

23 May 2023

2023 Annual Township CX Report launches on 7 June

2023 Annual Township CX Report launches on 7 June

Rogerwilco 18 May 2023

Marketing Indaba back at CTICC, Cape Town with its live in-person marketing conference

Marketing Indaba back at CTICC, Cape Town with its live in-person marketing conference

CADEK Media 17 May 2023

VMLY&R South Africa launches gamechanger, VMLY&R Commerce

Danette Breitenbach 15 May 2023

Unlocking the power of Salesforce: How V5 Digital can help your business grow

Unlocking the power of Salesforce: How V5 Digital can help your business grow

V5 Digital 11 May 2023

Get easy access to critical applications with Everlytic and Zapier integration

Get easy access to critical applications with Everlytic and Zapier integration

Everlytic 10 May 2023

The renaissance of (traditional) PR: Data-driven PR in the era of ChatGPT and the trust economy

The renaissance of (traditional) PR: Data-driven PR in the era of ChatGPT and the trust economy

Katherine McInnes, Meltwater 9 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans

8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Exploring the possibilities of blockchain for marketers

Exploring the possibilities of blockchain for marketers

Dentsu 8 May 2023

Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement

Loyalty programmes: A tool to drive increased customer engagement

2 May 2023

Human8 lands in Dubai

Human8 lands in Dubai

Human8 18 Apr 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Source: ©Anawat sudchanham -

5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

MoneyUp Chat by Capitec aims to improve SA's financial literacy

MoneyUp Chat by Capitec aims to improve SA's financial literacy

Helm 28 Mar 2023

Source © Moneyweb Image: Siphiwe Sibeko/Reuters

Purpose drives profit, but it is nothing without action

15 Mar 2023

InSites Consulting rebrands to Human8

InSites Consulting rebrands to Human8

Human8 15 Mar 2023

Source: © Eugene Ccapon Craig Hannabus, strategy director, Rogerwilco asks what if the Metaverse and VR are not what we thought it would be

Maybe the metaverse and VR aren't what we thought they would be

Craig Hannabus 7 Mar 2023

Social media: The channel to build and maintain customer brand loyalty

Frik van der Westhuizen 27 Feb 2023

90% of B2B buyers have switched to a new supplier in the last 12 months

90% of B2B buyers have switched to a new supplier in the last 12 months

Wunderman Thompson 22 Feb 2023

Introducing the MakeReign Academy - accelerating careers within the UX/UI industry

Introducing the MakeReign Academy - accelerating careers within the UX/UI industry

MakeReign 22 Feb 2023

InSites Consulting expands executive management team

InSites Consulting expands executive management team

Human8 21 Feb 2023

In a changing environment, openness, and inclusion are critical features of a CX benchmark study

In a changing environment, openness, and inclusion are critical features of a CX benchmark study

Ask Afrika 13 Feb 2023

Source © everythingpossible By using messaging platforms and chatbots, businesses can build stronger relationships, improve customer satisfaction and increase engagement

5 benefits of conversational marketing

Joseph Neusu 3 Feb 2023

More CRM, CX, UX news

More news

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa 7 Jun 2023

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

6 Jun 2023

Episode 2 of 21: The critical shifts that business needs to make

Episode 2 of 21: The critical shifts that business needs to make

Delta Victor Bravo 5 Jun 2023

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker 2 Jun 2023

Verve and Alida announce a seamless software and full service global insights offer

Verve and Alida announce a seamless software and full service global insights offer

VERVE 31 May 2023

Episode 1 of 21: What are the 3 new rules of good business?

Episode 1 of 21: What are the 3 new rules of good business?

Delta Victor Bravo 29 May 2023

Wavemaker appoints Tammy Wilson-Schultz as new chief strategy officer

Wavemaker appoints Tammy Wilson-Schultz as new chief strategy officer

Wavemaker 26 May 2023

Virgin Active revamps app and rewards programme to drive loyalty

Virgin Active revamps app and rewards programme to drive loyalty

23 May 2023

2023 Annual Township CX Report launches on 7 June

2023 Annual Township CX Report launches on 7 June

Rogerwilco 18 May 2023

Marketing Indaba back at CTICC, Cape Town with its live in-person marketing conference

Marketing Indaba back at CTICC, Cape Town with its live in-person marketing conference

CADEK Media 17 May 2023

VMLY&R South Africa launches gamechanger, VMLY&R Commerce

Danette Breitenbach 15 May 2023

Unlocking the power of Salesforce: How V5 Digital can help your business grow

Unlocking the power of Salesforce: How V5 Digital can help your business grow

V5 Digital 11 May 2023

Get easy access to critical applications with Everlytic and Zapier integration

Get easy access to critical applications with Everlytic and Zapier integration

Everlytic 10 May 2023

The renaissance of (traditional) PR: Data-driven PR in the era of ChatGPT and the trust economy

The renaissance of (traditional) PR: Data-driven PR in the era of ChatGPT and the trust economy

Katherine McInnes, Meltwater 9 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans

8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Exploring the possibilities of blockchain for marketers

Exploring the possibilities of blockchain for marketers

Dentsu 8 May 2023

Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement

Loyalty programmes: A tool to drive increased customer engagement

2 May 2023

Human8 lands in Dubai

Human8 lands in Dubai

Human8 18 Apr 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Source: ©Anawat sudchanham -

5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

MoneyUp Chat by Capitec aims to improve SA's financial literacy

MoneyUp Chat by Capitec aims to improve SA's financial literacy

Helm 28 Mar 2023

Source © Moneyweb Image: Siphiwe Sibeko/Reuters

Purpose drives profit, but it is nothing without action

15 Mar 2023

InSites Consulting rebrands to Human8

InSites Consulting rebrands to Human8

Human8 15 Mar 2023

Source: © Eugene Ccapon Craig Hannabus, strategy director, Rogerwilco asks what if the Metaverse and VR are not what we thought it would be

Maybe the metaverse and VR aren't what we thought they would be

Craig Hannabus 7 Mar 2023

Social media: The channel to build and maintain customer brand loyalty

Frik van der Westhuizen 27 Feb 2023

90% of B2B buyers have switched to a new supplier in the last 12 months

90% of B2B buyers have switched to a new supplier in the last 12 months

Wunderman Thompson 22 Feb 2023

Introducing the MakeReign Academy - accelerating careers within the UX/UI industry

Introducing the MakeReign Academy - accelerating careers within the UX/UI industry

MakeReign 22 Feb 2023

InSites Consulting expands executive management team

InSites Consulting expands executive management team

Human8 21 Feb 2023

In a changing environment, openness, and inclusion are critical features of a CX benchmark study

In a changing environment, openness, and inclusion are critical features of a CX benchmark study

Ask Afrika 13 Feb 2023

Source © everythingpossible By using messaging platforms and chatbots, businesses can build stronger relationships, improve customer satisfaction and increase engagement

5 benefits of conversational marketing

Joseph Neusu 3 Feb 2023

Growth feeds growth

Growth feeds growth

Joe Public 26 Jan 2023

How to take control of your business's online reputation in 2023

How to take control of your business's online reputation in 2023

Hellopeter 25 Jan 2023

8 tools to create a winning customer experience strategy in 2023

Dori-Jo Bonner 23 Jan 2023

Brand Finance's Global 500 2023 names Amazon the world's most valuable brand

Danette Breitenbach 20 Jan 2023

Are personalised insurance products 'insuring' growth in SA's short-term insurance industry?

Are personalised insurance products 'insuring' growth in SA's short-term insurance industry?

Insight Survey 18 Jan 2023

Image supplied: Zumi Njongwe, consumer communication and marketing excellence director at Nestlé

#BizTrends2023: Connecting better with consumers

Zumi Njongwe 13 Jan 2023

Source © Black Agencies Tseliso Rangaka, chief creative officer of FCB Joburg and Hellocomputer, has been named the Cannes Lions 2023 jury president for the Radio & Audio Lions jury.

Cannes Lions 2023: SA's Tseliso Rangaka named as a Cannes Lions jury president

12 Jan 2023

Source: © Pixabay The latest research from the CMO Council finds that 83% of marketers say optimising media and audience for in-flight campaigns is either extremely (40%) or very (43%) important

2 out of 3 marketers lack confidence in media marketing and advertising strategy

11 Jan 2023

Craig Hannabus, strategy director, Rogerwilco says quality CX will count in 2023

#BizTrends2023: The year of quality not quantity customer experience

Craig Hannabus 9 Jan 2023

Source: © Cup of Couple WPP has acquired Fenom Digital to join WPP’s global commerce capability within Wunderman Thompson

WPP increases global commerce capability through Fenom Digital acquisition

6 Jan 2023

More CRM, CX, UX news

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