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Ask Afrika Press Office

We believe that research is done for the greater good - through market research, we help companies and brands identify opportunities within their business to enable sustainable growth.

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One year into the pandemic: SA shows small signs of recovery on most fronts

One year into the pandemic: SA shows small signs of recovery on most fronts

The past year has been a traumatic one for many people. Encouragingly, however, overall distress levels are now at their lowest level since the start of the lockdown, driven by an increase in the number of people who report that they are now managing better emotionally, according to the latest report from Ask Africa's Covid-19 Tracker study which compares the data collected between April and mid October 2020 to data collected between February and early April 2021. The provinces faring the best currently in terms of reduced distress levels are the Western Cape and Gauteng, while Limpopo and Northern Cape fare the worst. 30 Apr 2021 Read more

Like their global compatriots, many South Africans remain fearful of Covid vaccines

Like their global compatriots, many South Africans remain fearful of Covid vaccines

In the same week that the World Health Organisation celebrates World Immunisation Week (24-30 April) with the theme 'vaccines bring us closer' to show how vaccination connects us to the people, goals and moments that matter to us most, research conducted locally has revealed that many South Africans are still concerned about the safety and efficacy of Covid-19 vaccinations, potentially impacting vaccine take-up. 29 Apr 2021 Read more

Ask Afrika nominated for 3 prestigious awards at the NSTF Awards

Ask Afrika nominated for 3 prestigious awards at the NSTF Awards

Ask Afrika has been nominated for three awards at the NSTF-South32 Awards this year. The awards, the flagship project of the National Science and Technology Forum (NSTF), in partnership with South32, recognise outstanding contributions to science, engineering and technology (SET) and innovation in South Africa. 22 Apr 2021 Read more

'Wathint' abafazi, wathint' imbokodo' (You strike a woman, you strike a rock.)

'Wathint' abafazi, wathint' imbokodo' (You strike a woman, you strike a rock.)

The Covid-19 pandemic has taken a toll on the women of South Africa emotionally, mentally, physically and socially. In the past year women have had to face a higher rate of unemployment than men, were more dependent on social grants to survive and struggled more than men to manage financially during the Covid-19 pandemic. However, despite these traumas, women continue to prove their resilience. 8 Mar 2021 Read more

Customer experience within the medical aid industry

Customer experience within the medical aid industry

The Ask Afrika Orange Index® is at the forefront of service benchmarking since 2001 and is the broadest, independent and most widely referenced service excellence benchmark in South Africa. The benchmark has been tracking customer experience, and the changing trends and expectations since 2001. The 2020 measurement offers insight into consumer behaviour during the Covid-19 pandemic within the local South African context. A national representative sample of 16,786 interviews with South African consumers enable a comparison of service performance across 26 industries, ranking 159 companies. 3 Mar 2021 Read more

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Tel: +27 (0)12 428 7400
www.askafrika.co.za