Contributor articles Retail Services South Africa

The broad business case for pop-up shops

The broad business case for pop-up shops

Lauren Hartzenberg 9 Jun 2017

Nine global trends in food and beverage

Nine global trends in food and beverage

Lauren Hartzenberg 22 May 2017

The millennial mindset and the future of the shopping mall

The millennial mindset and the future of the shopping mall

Lauren Hartzenberg 18 May 2017

Egyptian online grocery startup GoodsMart raises $750k

Egyptian online grocery startup GoodsMart raises $750k

Tom Jackson 3 May 2017

Making customer feedback pay off

Making customer feedback pay off

Wynand Smit 20 Mar 2017

Six tips to select the right e-commerce fulfilment service

Six tips to select the right e-commerce fulfilment service

Charles Mburugu 6 Mar 2017

Seven keys to successful self-service

Seven keys to successful self-service

Jan Kühn 28 Feb 2017

#DesignMonth: What's in your lunch box?

#DesignMonth: What's in your lunch box?

Cari Coetzee 20 Feb 2017

(c) Rostislav Sedlácek -

#BizTrends2017: Four signs the economy of the future is built on mobile

Peter Miller 17 Jan 2017

The mobile landscape - looking at 2017 and what e-retailers could expect

The mobile landscape - looking at 2017 and what e-retailers could expect

Graham Du Plessis 9 Dec 2016

(c) Wavebreak Media Ltd -

Demand for personalised service increases 52%

Wynand Smit 7 Dec 2016

Community support critical to driving African entrepreneurship

Community support critical to driving African entrepreneurship

James Maposa 10 Nov 2016

123RF

Slick complaint resolution tactics

Wynand Smit 24 Oct 2016

Overall Winner, Takealot

PriceCheck Tech & E-Commerce Awards winners announced

Lauren Hartzenberg 23 Sep 2016

iFix rebrands to weFix

iFix rebrands to weFix

Lauren Hartzenberg 2 Sep 2016

Silulo Ulutho Technologies: A franchise built from the boot of a car

Silulo Ulutho Technologies: A franchise built from the boot of a car

Lauren Hartzenberg 5 Aug 2016

South African retailers fall short on social media

South African retailers fall short on social media

Nick Paul 20 Jul 2016

#YouthMonth: iFixing the quick-throwaway culture

#YouthMonth: iFixing the quick-throwaway culture

Lauren Hartzenberg 3 Jun 2016

Nic Criticos, head of store design at Woolworths.

Designing the 'store of the future' - Q&A with Nic Criticos

Jessica Tennant 1 Apr 2016

SA Florist co-founders Fraser Black and Nicholas Wallander

SA Florist: Delivery in the dawn of the on-demand revolution

Cari Coetzee 18 Mar 2016

Can technology-enabled collaborative consumption drive prosperity in Africa?

Can technology-enabled collaborative consumption drive prosperity in Africa?

Ntando Kubheka 3 Feb 2016

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#DesignMonth: Adrian Morris on designing localised experiences

Jessica Tennant 3 Feb 2016

'Tis the season to go the extra mile for your customers

'Tis the season to go the extra mile for your customers

Aki Kalliatakis 16 Dec 2015

Top five reasons why everything is moving to the cloud

Top five reasons why everything is moving to the cloud

Sacha Matulovich 12 Nov 2015

Retail leading in digital transformation

Retail leading in digital transformation

Lynette Hundermark 19 Oct 2015

Using GIS to enhance the customer experience

Using GIS to enhance the customer experience

Gary Allemann 15 Sep 2015

[NewsMaker] Claude Hanan

[NewsMaker] Claude Hanan

Louise Burgers 2 Sep 2015

How social media can help you win at omnichannel

How social media can help you win at omnichannel

Lynette Hundermark 11 Jul 2015

Customer experience F-Words

Customer experience F-Words

Chantel Botha 3 Jun 2015

The state of e-commerce in South Africa

The state of e-commerce in South Africa

Warren Harding 14 Apr 2015

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