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Are AI and telemarketing competitors or allies? How they work together to boost sales

Are AI and telemarketing competitors or allies? How they work together to boost salesDatabase360

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar’s Mzansi Consumer Barometer. Part 2

11 Jul 2024

Pictured: Saajid Hoosen. Image supplied.

#BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

By Aa-isha Hassiem 5 Jul 2024

CX is not a quick fix but a long-term gain

CX is not a quick fix but a long-term gain

Neville Quinton 20 May 2022

Why listening to what your customers want is a terrible idea

Why listening to what your customers want is a terrible idea

Jonathan Cherry 19 May 2022

Getting chat commerce right from the start is critical

Getting chat commerce right from the start is critical

Joe de Wet 19 May 2022

Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York

#EcomAfrica: Today's CX lays the foundation of the future shopping experience

Danette Breitenbach 11 May 2022

Helm goes global with Dr. Oetker

Helm goes global with Dr. Oetker

Helm 11 May 2022

Source: © ra2studio

Bulk emailing: by no means a straightforward and simple affair

JD Engelbrecht 10 May 2022

Source: © cottonbro

Pivoting to changing customer behaviours online

Linda Saunders 5 May 2022

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

Lauren Hartzenberg 3 May 2022

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

22 Apr 2022

Bringing the omnichannel B2C experience into the B2B retail space

Bringing the omnichannel B2C experience into the B2B retail space

Andrew Dawson 21 Apr 2022

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Kantar 14 Apr 2022

Andrew Bourne, regional manager - Africa, Zoho Corporation

Great CX: Not only about existing customers, also for potential customers

Andrew Bourne 14 Apr 2022

Daniel Calbacho to open Red Marketing office in London

Daniel Calbacho to open Red Marketing office in London

Evan-Lee Courie 13 Apr 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

Africa's digital-native companies poised to unlock revenue growth

Olufunmilayo Okubena 7 Apr 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Andrew Wiseman, Kantar 7 Apr 2022

Are we too digitally dependent?

Nadia Coetzer 6 Apr 2022

Measuring the new context of CX in SA: The must-have retail checklist

Measuring the new context of CX in SA: The must-have retail checklist

Mark Molenaar, Kantar 31 Mar 2022

Connect with customers. Sell your story, not your product

Connect with customers. Sell your story, not your product

Tapelo Zama 30 Mar 2022

Incubeta's CEO on e-commerce, automation and entering the metaverse

Incubeta's CEO on e-commerce, automation and entering the metaverse

Evan-Lee Courie 25 Mar 2022

Pushy pop-ups go away, we need better user experience

Pushy pop-ups go away, we need better user experience

Justin Glanville 22 Mar 2022

How to boost profitability through customer engagement

How to boost profitability through customer engagement

Greg Gatherer 17 Mar 2022

supplied: Janet Berger, creative strategist, Flow Communications

Pivoting on brand belief for brand success & consumer benefit

Janet Berger 14 Mar 2022

Plan your new financial year resolutions

Plan your new financial year resolutions

Bizcommunity.com 10 Mar 2022

How to turn your website into a lead-generating machine

Judith Middleton 28 Feb 2022

Image supplied: Nic Ray, DataEQ CEO

BrandsEye announces rebrand to DataEQ

25 Feb 2022

Jonathan Hurvitz, Dori-Jo Bonner, Tshepo Matlou, Greg Gatherer, Andre Redinger and Reagan Kok

What industries need to know about the new customer

Bianca Gardella 23 Feb 2022

The era of the super-consumer: why most brands get it wrong

The era of the super-consumer: why most brands get it wrong

Nhlanhla Nobanda 22 Feb 2022

Salesforce appoints its first South African leaders, announces local expansion

Salesforce appoints its first South African leaders, announces local expansion

21 Feb 2022

Grey Africa grows their social and content offering

Grey Africa grows their social and content offering

Grey Africa 10 Feb 2022

More CRM, CX, UX news

More news

CX is not a quick fix but a long-term gain

CX is not a quick fix but a long-term gain

Neville Quinton 20 May 2022

Why listening to what your customers want is a terrible idea

Why listening to what your customers want is a terrible idea

Jonathan Cherry 19 May 2022

Getting chat commerce right from the start is critical

Getting chat commerce right from the start is critical

Joe de Wet 19 May 2022

Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York

#EcomAfrica: Today's CX lays the foundation of the future shopping experience

Danette Breitenbach 11 May 2022

Helm goes global with Dr. Oetker

Helm goes global with Dr. Oetker

Helm 11 May 2022

Source: © ra2studio

Bulk emailing: by no means a straightforward and simple affair

JD Engelbrecht 10 May 2022

Source: © cottonbro

Pivoting to changing customer behaviours online

Linda Saunders 5 May 2022

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

Lauren Hartzenberg 3 May 2022

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

22 Apr 2022

Bringing the omnichannel B2C experience into the B2B retail space

Bringing the omnichannel B2C experience into the B2B retail space

Andrew Dawson 21 Apr 2022

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Kantar 14 Apr 2022

Andrew Bourne, regional manager - Africa, Zoho Corporation

Great CX: Not only about existing customers, also for potential customers

Andrew Bourne 14 Apr 2022

Daniel Calbacho to open Red Marketing office in London

Daniel Calbacho to open Red Marketing office in London

Evan-Lee Courie 13 Apr 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

Africa's digital-native companies poised to unlock revenue growth

Olufunmilayo Okubena 7 Apr 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Andrew Wiseman, Kantar 7 Apr 2022

Are we too digitally dependent?

Nadia Coetzer 6 Apr 2022

Measuring the new context of CX in SA: The must-have retail checklist

Measuring the new context of CX in SA: The must-have retail checklist

Mark Molenaar, Kantar 31 Mar 2022

Connect with customers. Sell your story, not your product

Connect with customers. Sell your story, not your product

Tapelo Zama 30 Mar 2022

Incubeta's CEO on e-commerce, automation and entering the metaverse

Incubeta's CEO on e-commerce, automation and entering the metaverse

Evan-Lee Courie 25 Mar 2022

Pushy pop-ups go away, we need better user experience

Pushy pop-ups go away, we need better user experience

Justin Glanville 22 Mar 2022

How to boost profitability through customer engagement

How to boost profitability through customer engagement

Greg Gatherer 17 Mar 2022

supplied: Janet Berger, creative strategist, Flow Communications

Pivoting on brand belief for brand success & consumer benefit

Janet Berger 14 Mar 2022

Plan your new financial year resolutions

Plan your new financial year resolutions

Bizcommunity.com 10 Mar 2022

How to turn your website into a lead-generating machine

Judith Middleton 28 Feb 2022

Image supplied: Nic Ray, DataEQ CEO

BrandsEye announces rebrand to DataEQ

25 Feb 2022

Jonathan Hurvitz, Dori-Jo Bonner, Tshepo Matlou, Greg Gatherer, Andre Redinger and Reagan Kok

What industries need to know about the new customer

Bianca Gardella 23 Feb 2022

The era of the super-consumer: why most brands get it wrong

The era of the super-consumer: why most brands get it wrong

Nhlanhla Nobanda 22 Feb 2022

Salesforce appoints its first South African leaders, announces local expansion

Salesforce appoints its first South African leaders, announces local expansion

21 Feb 2022

Grey Africa grows their social and content offering

Grey Africa grows their social and content offering

Grey Africa 10 Feb 2022

Are chatbots the silver bullet to online CX?

Are chatbots the silver bullet to online CX?

Dr Nicole Cunningham 7 Feb 2022

Top trends for loyalty programmes in 2022

7 Feb 2022

Prashanth Krishnaswami, head of market strategy and thought leadership for the CX product group at Zoho

5 CX trends that will define 2022

Prashanth Krishnaswami 1 Feb 2022

The do's and don'ts of real-time customer engagement

The do's and don'ts of real-time customer engagement

Yudhvir Seetharam 31 Jan 2022

Source: © HONGQI ZHANG

How the pharmaceutical industry can win audience mindshare

Jennifer Perry & Stephen Troncos 24 Jan 2022

Seamless communication is key to CX: Here's what it should look like

Seamless communication is key to CX: Here's what it should look like

Brent Haumann 24 Jan 2022

Source: ©mediacom

Warc Awards for Effectiveness 2022 names three juries

19 Jan 2022

Source: © Ivelin Radkov

Convenience: The new gold standard, but what about value?

18 Jan 2022

#BizTrends2022: How seamless interactivity will define 2022

#BizTrends2022: How seamless interactivity will define 2022

Nicholas Duminy 17 Jan 2022

Innovations that will reshape business in the future

Innovations that will reshape business in the future

James Bayhack 17 Jan 2022

More CRM, CX, UX news

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