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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
    Kantar’s Mzansi Consumer Barometer. Part 2
    Kantar’s Mzansi Consumer Barometer. Part 2

    11 Jul 2024

    Pictured: Saajid Hoosen. Image supplied.
    #BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

    By Aa-isha Hassiem 5 Jul 2024

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    How automated communications can enhance customer engagement and brand loyalty

      27 May 2020

    #LockdownLessons: Companies putting the grit in integrity
    #LockdownLessons: Companies putting the grit in integrity

    Bizcommunity.com  26 May 2020

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    We're facing a new way of connecting with consumers

      25 May 2020

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    SA marketers fostering meaningful customer relationships beyond first purchase [report]

    21 May 2020

    2020 2.0, the new normal and what's next for brands [Part 2]
    2020 2.0, the new normal and what's next for brands [Part 2]

      21 May 2020

    Succeeding in a competitive, uncertain and changing world
    Succeeding in a competitive, uncertain and changing world

    The Focus Group  20 May 2020

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    , BMi Research  20 May 2020

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    Customer service matters

      15 May 2020

    Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal
    Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal

    Amasa  15 May 2020

    IAB SA and Kantar's #InsightsinAction: Tips to reposition your brand for recovery
    IAB SA and Kantar's #InsightsinAction: Tips to reposition your brand for recovery

    Kantar  14 May 2020

    2020 2.0, the new normal and what's next for brands [Part 1]
    2020 2.0, the new normal and what's next for brands [Part 1]

      13 May 2020

    Photo by John Schnobrich on .
    How brands can be there for at-home consumers

      13 May 2020

    Image source: .
    What business can learn from amapiano

      13 May 2020

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    Is Covid-19 the tipping point for accelerating female leadership in business?

      12 May 2020

    How Covid-19 is shifting retail customer priorities - report
    How Covid-19 is shifting retail customer priorities - report

    8 May 2020

    Photo by Paul Hanaoka on .
    Customer communication is always vital, Covid-19 makes it even more so

      8 May 2020

    SA businesses innovate in the face of lockdown constraints
    SA businesses innovate in the face of lockdown constraints

    7 May 2020

    Pivoting on a budget: Driving effective marketing in a 'cut-back' economy
    Pivoting on a budget: Driving effective marketing in a 'cut-back' economy

    , Irvine Partners  5 May 2020

    Anticipating consumer behaviours after the 'Great Lockdown'
    Anticipating consumer behaviours after the 'Great Lockdown'

    , Kantar  30 Apr 2020

    Rentia Kraucamp, senior market researcher and CX Insights Practitioner at inQuba.
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    29 Apr 2020

    Covid-19 Barometer: Financial uncertainty outweighs health concerns
    Covid-19 Barometer: Financial uncertainty outweighs health concerns

    Kantar  22 Apr 2020

    What are people looking forward to most, post-pandemic?
    What are people looking forward to most, post-pandemic?

    , Kantar  21 Apr 2020

    Mining for gold: How to unlock surprising insights to drive brand innovation
    Mining for gold: How to unlock surprising insights to drive brand innovation

    , KLA  21 Apr 2020

    A day in the lockdown life of M&C Saatchi Abel's Robert Grace
    A day in the lockdown life of M&C Saatchi Abel's Robert Grace

      17 Apr 2020

    Unlocking consumer insights through omnichannel engagement
    Unlocking consumer insights through omnichannel engagement

    Gagasi FM  16 Apr 2020

    Image source: Gallo/Getty Images.
    Popia to fuel better customer experiences for South Africans

      14 Apr 2020

    Customer experience in the age of #Covid-19
    Customer experience in the age of #Covid-19

    , Kantar  14 Apr 2020

    What Oprah taught me about leadership
    What Oprah taught me about leadership

    Dentsu  9 Apr 2020

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    How are you talking to your customers during lockdown?

      7 Apr 2020

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    The age of exponential proportion of digital marketing - how to capitalise on CX and UX

      6 Apr 2020

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    #LockdownLessons: Companies putting the grit in integrity
    #LockdownLessons: Companies putting the grit in integrity

     26 May 2020

    Photo by LinkedIn Sales Navigator from .
    We're facing a new way of connecting with consumers

     25 May 2020

    Photo by Lukas from .
    SA marketers fostering meaningful customer relationships beyond first purchase [report]

    21 May 2020

    2020 2.0, the new normal and what's next for brands [Part 2]
    2020 2.0, the new normal and what's next for brands [Part 2]

     21 May 2020

    Succeeding in a competitive, uncertain and changing world
    Succeeding in a competitive, uncertain and changing world

    The Focus Group 20 May 2020

    Kevin Kruger
    Path to business success: Swift agility and innovation in Covid-19

    ,  20 May 2020

    Image credit: .
    Customer service matters

     15 May 2020

    Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal
    Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal

     15 May 2020

    IAB SA and Kantar's #InsightsinAction: Tips to reposition your brand for recovery
    IAB SA and Kantar's #InsightsinAction: Tips to reposition your brand for recovery

     14 May 2020

    2020 2.0, the new normal and what's next for brands [Part 1]
    2020 2.0, the new normal and what's next for brands [Part 1]

     13 May 2020

    Photo by John Schnobrich on .
    How brands can be there for at-home consumers

     13 May 2020

    Image source: .
    What business can learn from amapiano

     13 May 2020

    Photo by Rebrand Cities from .
    Is Covid-19 the tipping point for accelerating female leadership in business?

     12 May 2020

    How Covid-19 is shifting retail customer priorities - report
    How Covid-19 is shifting retail customer priorities - report

    8 May 2020

    Photo by Paul Hanaoka on .
    Customer communication is always vital, Covid-19 makes it even more so

     8 May 2020

    SA businesses innovate in the face of lockdown constraints
    SA businesses innovate in the face of lockdown constraints

    7 May 2020

    Pivoting on a budget: Driving effective marketing in a 'cut-back' economy
    Pivoting on a budget: Driving effective marketing in a 'cut-back' economy

    ,  5 May 2020

    Anticipating consumer behaviours after the 'Great Lockdown'
    Anticipating consumer behaviours after the 'Great Lockdown'

    ,  30 Apr 2020

    Rentia Kraucamp, senior market researcher and CX Insights Practitioner at inQuba.
    Customers are focused on safety, belonging and control

    29 Apr 2020

    Covid-19 Barometer: Financial uncertainty outweighs health concerns
    Covid-19 Barometer: Financial uncertainty outweighs health concerns

     22 Apr 2020

    What are people looking forward to most, post-pandemic?
    What are people looking forward to most, post-pandemic?

    ,  21 Apr 2020

    Mining for gold: How to unlock surprising insights to drive brand innovation
    Mining for gold: How to unlock surprising insights to drive brand innovation

    ,  21 Apr 2020

    A day in the lockdown life of M&C Saatchi Abel's Robert Grace
    A day in the lockdown life of M&C Saatchi Abel's Robert Grace

     17 Apr 2020

    Unlocking consumer insights through omnichannel engagement
    Unlocking consumer insights through omnichannel engagement

     16 Apr 2020

    Image source: Gallo/Getty Images.
    Popia to fuel better customer experiences for South Africans

     14 Apr 2020

    Customer experience in the age of #Covid-19
    Customer experience in the age of #Covid-19

    ,  14 Apr 2020

    What Oprah taught me about leadership
    What Oprah taught me about leadership

     9 Apr 2020

    Image credit: Glen Carrie on .
    How are you talking to your customers during lockdown?

     7 Apr 2020

    Image credit: Christina Morillo on .
    The age of exponential proportion of digital marketing - how to capitalise on CX and UX

     6 Apr 2020

    Service matters, now more than ever before
    Service matters, now more than ever before

     3 Apr 2020

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    CX from a millennial perspective

     2 Apr 2020

    Covid-19: Could remote working help retail re-evaluate its agenda?
    Covid-19: Could remote working help retail re-evaluate its agenda?

    1 Apr 2020

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    Brands and retailers have not yet closed the gap between consumer insight and shopper action - report

    1 Apr 2020

    How SA consumer behaviour is changing in the Covid-19 world
    How SA consumer behaviour is changing in the Covid-19 world

     1 Apr 2020

    Customer experience in a time of uncertainty
    Customer experience in a time of uncertainty

    ,  31 Mar 2020

    The shot in the arm that global business actually needed
    The shot in the arm that global business actually needed

     27 Mar 2020

    Image source: .
    Digital content is meaningless without unique experiences

     23 Mar 2020

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    Capitalising on recession

     23 Mar 2020

    How to compete, stand out and succeed in an ultra-competitive uncertain and complicated world
    How to compete, stand out and succeed in an ultra-competitive uncertain and complicated world

    The Focus Group 23 Mar 2020

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    Experience design thinking: Using tourists, fish and maps [Part 2]

     16 Mar 2020

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