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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
    Kantar’s Mzansi Consumer Barometer. Part 2
    Kantar’s Mzansi Consumer Barometer. Part 2

    11 Jul 2024

    Pictured: Saajid Hoosen. Image supplied.
    #BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

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    This year's SA Cannes Lions' judges...
    #CannesLions2019: Accuracy of SA judges' predictions, revealed!

      27 Jun 2019

    Hayden Sadler, country manager at Infidat
    Your data storage could be costing you customers

      27 Jun 2019

    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank
    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank

    25 Jun 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    The speakers at Kantar's Innovating for Growth workshop: Mark Molenaar, Ansie Lombaard, Adhil Patel, Bernd Grosserohde and Philip Collier.
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      25 Jun 2019

    #CannesLions2019: All the SA winners!
    #CannesLions2019: All the SA winners!

    21 Jun 2019

    South Africa's most media-savvy business leaders
    South Africa's most media-savvy business leaders

      21 Jun 2019

    Provide meaningful value to your customer or risk losing them
    Provide meaningful value to your customer or risk losing them

    Incubeta  21 Jun 2019

    Cannes Lions 2019 Experience Grand Prix winners - 'Microsoft XBox: Changing the Game' under Brand Experience & Activations; Doconomy's 'Do Black - The Carbon Limit Credit Card' under Creative eCommerce...
    #CannesLions2019: Experience Lions winners!

    20 Jun 2019

    #CannesLions2019: Brand Experience & Activations shortlist
    #CannesLions2019: Brand Experience & Activations shortlist

    19 Jun 2019

    Source:
    It's good to talk even in a high-tech world

      19 Jun 2019

    #YouthMonth: Are you a Youthpreneur?
    #YouthMonth: Are you a Youthpreneur?

    Bizcommunity.com  18 Jun 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

      14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

      13 Jun 2019

    It's time to embrace Customer Support Chatbot 2.0
    It's time to embrace Customer Support Chatbot 2.0

      11 Jun 2019

    Promise consulting division continues growth path
    Promise consulting division continues growth path

    Promise  10 Jun 2019

    The all-agency feast
    The all-agency feast

      7 Jun 2019

    #StartupStory: A new online platform for moms, brands and 'momfluencers'
    #StartupStory: A new online platform for moms, brands and 'momfluencers'

      7 Jun 2019

    Customer experience and employee engagement: 'Mind the gap'
    Customer experience and employee engagement: 'Mind the gap'

      7 Jun 2019

    Paula Hulley Photographer: Rikki Hibbert
    #IABSummit19: 7 insights into the direct brand economy

      5 Jun 2019

    Wayne Hull Photographer: Rikki Hibbert
    #IABSummit19: The digital transformation opportunity starts with you

      4 Jun 2019

    Inside Amazon's 'super-experience' biophilic spheres. Source:
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    31 May 2019

    #AWE2019: Highlights from Day 2
    #AWE2019: Highlights from Day 2

      31 May 2019

    The customer experience drives digital disruption
    The customer experience drives digital disruption

      30 May 2019

    AI won't lead to better consumer engagement but machine learning will
    AI won't lead to better consumer engagement but machine learning will

      30 May 2019

    #AWE2019: Highlights from Day 1
    #AWE2019: Highlights from Day 1

      30 May 2019

    #AWE2019: What to expect from Augmented World Expo USA
    #AWE2019: What to expect from Augmented World Expo USA

      29 May 2019

    In tough times it pays to plan for things going wrong
    In tough times it pays to plan for things going wrong

      28 May 2019

    Greg Chen, CEO of Mobiz
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      24 May 2019

    FlySafair's R5 Sale: What a day it was!
    FlySafair's R5 Sale: What a day it was!

      22 May 2019

    More CRM, CX, UX news

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    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank
    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank

    25 Jun 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    The speakers at Kantar's Innovating for Growth workshop: Mark Molenaar, Ansie Lombaard, Adhil Patel, Bernd Grosserohde and Philip Collier.
    Quick! Don't miss the business-boosting benefits of putting your customers first

     25 Jun 2019

    #CannesLions2019: All the SA winners!
    #CannesLions2019: All the SA winners!

    21 Jun 2019

    South Africa's most media-savvy business leaders
    South Africa's most media-savvy business leaders

     21 Jun 2019

    Provide meaningful value to your customer or risk losing them
    Provide meaningful value to your customer or risk losing them

     21 Jun 2019

    Cannes Lions 2019 Experience Grand Prix winners - 'Microsoft XBox: Changing the Game' under Brand Experience & Activations; Doconomy's 'Do Black - The Carbon Limit Credit Card' under Creative eCommerce...
    #CannesLions2019: Experience Lions winners!

    20 Jun 2019

    #CannesLions2019: Brand Experience & Activations shortlist
    #CannesLions2019: Brand Experience & Activations shortlist

    19 Jun 2019

    Source:
    It's good to talk even in a high-tech world

     19 Jun 2019

    #YouthMonth: Are you a Youthpreneur?
    #YouthMonth: Are you a Youthpreneur?

     18 Jun 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    It's time to embrace Customer Support Chatbot 2.0
    It's time to embrace Customer Support Chatbot 2.0

     11 Jun 2019

    Promise consulting division continues growth path
    Promise consulting division continues growth path

     10 Jun 2019

    The all-agency feast
    The all-agency feast

     7 Jun 2019

    #StartupStory: A new online platform for moms, brands and 'momfluencers'
    #StartupStory: A new online platform for moms, brands and 'momfluencers'

     7 Jun 2019

    Customer experience and employee engagement: 'Mind the gap'
    Customer experience and employee engagement: 'Mind the gap'

     7 Jun 2019

    Paula Hulley Photographer: Rikki Hibbert
    #IABSummit19: 7 insights into the direct brand economy

     5 Jun 2019

    Wayne Hull Photographer: Rikki Hibbert
    #IABSummit19: The digital transformation opportunity starts with you

     4 Jun 2019

    Inside Amazon's 'super-experience' biophilic spheres. Source:
    Why businesses are creating a 'super-experience' for employees

    31 May 2019

    #AWE2019: Highlights from Day 2
    #AWE2019: Highlights from Day 2

     31 May 2019

    The customer experience drives digital disruption
    The customer experience drives digital disruption

     30 May 2019

    AI won't lead to better consumer engagement but machine learning will
    AI won't lead to better consumer engagement but machine learning will

     30 May 2019

    #AWE2019: Highlights from Day 1
    #AWE2019: Highlights from Day 1

     30 May 2019

    #AWE2019: What to expect from Augmented World Expo USA
    #AWE2019: What to expect from Augmented World Expo USA

     29 May 2019

    In tough times it pays to plan for things going wrong
    In tough times it pays to plan for things going wrong

     28 May 2019

    Greg Chen, CEO of Mobiz
    #AfricaMonth: Mobiz, the startup changing how SA corporates talk to customers

     24 May 2019

    FlySafair's R5 Sale: What a day it was!
    FlySafair's R5 Sale: What a day it was!

     22 May 2019

    Debunking 5 myths around CX
    Debunking 5 myths around CX

     22 May 2019

    #FutureFit Yourself: Is your customer journey a map to failure?
    #FutureFit Yourself: Is your customer journey a map to failure?

     21 May 2019

    Image supplied. From left to right: Paula Hulley from the IAB, Dan Pinch from King James, Ansa Leighton, from DQ&A, Razia van der Schuur from Change News Digital (ex. IOL), Karyn Strybos from Everlytic, and Godfrey Parkin of Britefire.
    IAB Insight Series: How relevant content can deliver results across digital channels

     21 May 2019

    The human factor: a top insight from a CX Masterclass
    The human factor: a top insight from a CX Masterclass

    20 May 2019

    #IABSummit19: Marcel Botha to speak on manufactured stories
    #IABSummit19: Marcel Botha to speak on manufactured stories

     17 May 2019

    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

     16 May 2019

    ABM and inbound marketing: A combined approach
    ABM and inbound marketing: A combined approach

     14 May 2019

    Ashish Williams, CEO of Mediacom and IAB SA Research Council lead, Nicole Gundelfinger, group marketing manager, Cash Converters, Candice Goodman, MD Mobitainment and IAB Education Council, Johan Walters, managing consultant at DQ&A and Mongezi Mtati, Ornico's marketing manager. © .
    IAB Insight Series: Customer key to digital success

     14 May 2019

    Is your brand telling the true story?
    Is your brand telling the true story?

     13 May 2019

    Image source: Gallo/Getty.
    Imagine a world without data?

     13 May 2019

    Unpacking the draft Conduct Standard for Banks...
    Unpacking the draft Conduct Standard for Banks...

     10 May 2019

    Content, at your service
    Content, at your service

     9 May 2019

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