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RAPT BizTrendsTV: Li Ndube on Afro-optimism - African growth vs Western degrowth

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See: Telkom launches smart agritech initiative for wine industry innovation

See: Telkom launches smart agritech initiative for wine industry innovation

RAPT BizTrendsTV: Li Ndube on Afro-optimism - African growth vs Western degrowth

See: Argus Fertilizer Africa Conference addresses trade disruptions and climate challenges

See: Argus Fertilizer Africa Conference addresses trade disruptions and climate challenges

#BizTrends 2025: Google's Alex Okosi – Africa, an opportunity more than a challenge

Accelerating action against gender bias in AI

Accelerating action against gender bias in AIHenda Scott, Helm

Liezel Jonkheid is director and founder of the Consumer Psychology Lab. Source: Supplied.

The hidden pitfalls of relying solely on NPS and CSAT scoresLiezel Jonkheid

Google’s 2025 Hustle Academy applications now open

Google’s 2025 Hustle Academy applications now open

Liezel Jonkheid is director and founder of the Consumer Psychology Lab. Source: Supplied.

The hidden pitfalls of relying solely on NPS and CSAT scores

By Liezel Jonkheid 12 Mar 2025

Google’s 2025 Hustle Academy applications now open

Google’s 2025 Hustle Academy applications now open

12 Mar 2025

More news

Source: © Gallo Images The Creative Circle hosted a panel discussion on the state of SA's advertising industry

#Loeries: The state of advertising in SA - Ambition. Deliberate. "Let's go, let's do it"

Danette Breitenbach 11 Oct 2024

Offlimit Communications excels at the New Generation Social & Digital Media Awards

Offlimit Communications excels at the New Generation Social & Digital Media Awards

OLC Through The Line Communications 11 Oct 2024

Source: © Gallo Images (Left) Preetesh Sewraj, CEO The Loeries, (centre) Bridget Harpur, head of marketing: Volkswagen South Africa was named Marketer of the Year, and (right)
Kabelo Moshapalo, incoming Loeries Chairperson and CCO Ogilvy Johannesburg

#Loeries: All the winners, VW's Bridget Harpur named marketer of the year

10 Oct 2024

Source: © Gallo Images SABC presenters were on one of the masterclass panels.

#Loeries2024: How TikTok and SABC use co-creation to enhance brand loyalty and community

Karabo Ledwaba 10 Oct 2024

Maximising Your ERP and CRM investments: Not all managed services are made the same

Maximising Your ERP and CRM investments: Not all managed services are made the same

Altron Digital Business 10 Oct 2024

The crucial role of last-mile delivery in customer satisfaction

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

Silverbullet marks 1 year of enhancing brand experiences

Silverbullet 9 Oct 2024

How innovative payment solutions are shaping South Africa’s retail sector

How innovative payment solutions are shaping South Africa’s retail sector

Shaun Holley & Rory Bosman 30 Sep 2024

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

1Africa Consulting 23 Sep 2024

Inaugural South Africa Customer Experience Awards launches, calls for entries

Inaugural South Africa Customer Experience Awards launches, calls for entries

12 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

Rogerwilco 9 Sep 2024

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

Rogerwilco 3 Sep 2024

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Ask Afrika 29 Aug 2024

Source: © 123rf While AI, customer behavioural data, and the Internet of Things (IoT) can personalise customer interactions, they also pose significant security risks

Safeguard and grow brand trust through a strong CMO-CISO partnership

26 Aug 2024

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Ask Afrika 23 Aug 2024

Wavemaker launches brand diagnostic tool

Wavemaker 22 Aug 2024

Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

3 ways to combat AI-generated fake content and build brand trust

Charlie Stewart 19 Aug 2024

Why over 350 organisations share their news via a Biz Press Office

Why over 350 organisations share their news via a Biz Press Office

Bizcommunity.com 19 Aug 2024

#CEMAfrica2024: A triumph in CX innovation

#CEMAfrica2024: A triumph in CX innovation

14 Aug 2024

Breathe life into customer journey mapping and optimise the moments that matter

Breathe life into customer journey mapping and optimise the moments that matter

Martie De Beer 12 Aug 2024

Speedy problem resolution, the biggest driver of CX quality

Speedy problem resolution, the biggest driver of CX quality

Semaphore Communications 7 Aug 2024

South Africans are choosing to wine and dine earlier in the evening

South Africans are choosing to wine and dine earlier in the evening

31 Jul 2024

Source: © 123rf Peer reviews continue to gain momentum as a key source of information when making purchase decisions

Part 2: Peer reviews more important for purchase decisions than company information

31 Jul 2024

Social Places introduce local pages and Bing integration

Social Places introduce local pages and Bing integration

Social Places 31 Jul 2024

Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

Part 1: South African Customer Experience Report - The giant disconnect

30 Jul 2024

6 strategies TDMC considers to build customer loyalty

6 strategies TDMC considers to build customer loyalty

TDMC 30 Jul 2024

NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform

NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform

NielsenIQ 25 Jul 2024

Source:

How rapid technological progress is transforming the IP property landscape

24 Jul 2024

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