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Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

6 lessons small online retailers can learn from big-name online retail storesJaco Roux

It’s business as usual for The Body Shop South Africa with more stores ready for revamp

It’s business as usual for The Body Shop South Africa with more stores ready for revamp

30 Apr 2024

SA scoops 8 International Loyalty Awards

SA scoops 8 International Loyalty Awards

25 Apr 2024

Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa.
Source:

DHL renews partnership with eCommerce Africa

6 Mar 2019

Research reveals snapshot of SA employee experience

Research reveals snapshot of SA employee experience

4 Mar 2019

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

Carmen Murray 28 Feb 2019

Growing tourism with innovative visitor experience design technology

25 Feb 2019

Using digital to personalise customer services in Africa

Using digital to personalise customer services in Africa

Ntombi Mhangwani 22 Feb 2019

Mom buys everywhere for everyone. Is she buying your brand?

Exposure Marketing 22 Feb 2019

Brandwatch appoints YOUKNOW as African channel partner

Brandwatch appoints YOUKNOW as African channel partner

YOUKNOW Digital 21 Feb 2019

Justine Drake's recipe for award-winning content

Justine Drake's recipe for award-winning content

Dentsu 20 Feb 2019

Zando's coming of age

Zando's coming of age

Lauren Hartzenberg 15 Feb 2019

Boost your sales in a bear market

Boost your sales in a bear market

Charlie Stewart 15 Feb 2019

Survey says 12% of influencers buy their pets gifts on Valentine's Day

Survey says 12% of influencers buy their pets gifts on Valentine's Day

14 Feb 2019

How to win in the African digital space

How to win in the African digital space

Seanice Kacungira 12 Feb 2019

4 CRM marketing trends to ignite 2019

4 CRM marketing trends to ignite 2019

Sugeshni Subroyen 12 Feb 2019

Top 5 Industries to benefit from AI

Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX

6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

Oh no, what have I done to outbound call centres?

Oh no, what have I done to outbound call centres?

Sid Peimer 8 Feb 2019

The brands leading, challenging and exploring in 2019

The brands leading, challenging and exploring in 2019

Jainita Khatri 5 Feb 2019

Microsoft CMO on the transformation of digital marketing

Microsoft CMO on the transformation of digital marketing

Jessica Tennant 5 Feb 2019

The number 1 skill for travel marketers in 2019

The number 1 skill for travel marketers in 2019

Natalia Rosa 4 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

Jessica Tennant, Bizcommunity.com 1 Feb 2019

Rethinking the relevance of big data

Rethinking the relevance of big data

Wynand Smit 1 Feb 2019

Disrupting data intelligence sourcing

Disrupting data intelligence sourcing

LexisNexis 1 Feb 2019

3 business non-negotiables for 2019

3 business non-negotiables for 2019

Leigh Whiting 31 Jan 2019

Eben Esterhuizen, general manager, OnShelf Pharma.

#BizTrends2019: Five customer engagement technology trends we can't ignore

Eben Esterhuizen 28 Jan 2019

#BizTrends2019: The transformative power of transparency

#BizTrends2019: The transformative power of transparency

Paula Hulley 25 Jan 2019

Topaz Booysen, head of marketing at Popimedia.

#BizTrends2019: We're in denial about the death of loyalty

Topaz Booysen 24 Jan 2019

Bradley Elliott, founder, Platinum Seed.

#BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

Bradley Elliott 24 Jan 2019

Chantel Botha, head of customer experience strategy and consulting at BrandLove.

#BizTrends2019: The brand promise chasm is widening for consumers

Chantel Botha 23 Jan 2019

Nicola Cooper, senior trend analyst and cultural strategist at Nicola Cooper & Associates.

#BizTrends2019: South African business, meet your future consumer

Nicola Cooper 22 Jan 2019

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

Carmen Murray 21 Jan 2019

More CRM, CX, UX news

More news

Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa.
Source:

DHL renews partnership with eCommerce Africa

6 Mar 2019

Research reveals snapshot of SA employee experience

Research reveals snapshot of SA employee experience

4 Mar 2019

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

Carmen Murray 28 Feb 2019

Growing tourism with innovative visitor experience design technology

25 Feb 2019

Using digital to personalise customer services in Africa

Using digital to personalise customer services in Africa

Ntombi Mhangwani 22 Feb 2019

Mom buys everywhere for everyone. Is she buying your brand?

Exposure Marketing 22 Feb 2019

Brandwatch appoints YOUKNOW as African channel partner

Brandwatch appoints YOUKNOW as African channel partner

YOUKNOW Digital 21 Feb 2019

Justine Drake's recipe for award-winning content

Justine Drake's recipe for award-winning content

Dentsu 20 Feb 2019

Zando's coming of age

Zando's coming of age

Lauren Hartzenberg 15 Feb 2019

Boost your sales in a bear market

Boost your sales in a bear market

Charlie Stewart 15 Feb 2019

Survey says 12% of influencers buy their pets gifts on Valentine's Day

Survey says 12% of influencers buy their pets gifts on Valentine's Day

14 Feb 2019

How to win in the African digital space

How to win in the African digital space

Seanice Kacungira 12 Feb 2019

4 CRM marketing trends to ignite 2019

4 CRM marketing trends to ignite 2019

Sugeshni Subroyen 12 Feb 2019

Top 5 Industries to benefit from AI

Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX

6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

Oh no, what have I done to outbound call centres?

Oh no, what have I done to outbound call centres?

Sid Peimer 8 Feb 2019

The brands leading, challenging and exploring in 2019

The brands leading, challenging and exploring in 2019

Jainita Khatri 5 Feb 2019

Microsoft CMO on the transformation of digital marketing

Microsoft CMO on the transformation of digital marketing

Jessica Tennant 5 Feb 2019

The number 1 skill for travel marketers in 2019

The number 1 skill for travel marketers in 2019

Natalia Rosa 4 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

Jessica Tennant, Bizcommunity.com 1 Feb 2019

Rethinking the relevance of big data

Rethinking the relevance of big data

Wynand Smit 1 Feb 2019

Disrupting data intelligence sourcing

Disrupting data intelligence sourcing

LexisNexis 1 Feb 2019

3 business non-negotiables for 2019

3 business non-negotiables for 2019

Leigh Whiting 31 Jan 2019

Eben Esterhuizen, general manager, OnShelf Pharma.

#BizTrends2019: Five customer engagement technology trends we can't ignore

Eben Esterhuizen 28 Jan 2019

#BizTrends2019: The transformative power of transparency

#BizTrends2019: The transformative power of transparency

Paula Hulley 25 Jan 2019

Topaz Booysen, head of marketing at Popimedia.

#BizTrends2019: We're in denial about the death of loyalty

Topaz Booysen 24 Jan 2019

Bradley Elliott, founder, Platinum Seed.

#BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

Bradley Elliott 24 Jan 2019

Chantel Botha, head of customer experience strategy and consulting at BrandLove.

#BizTrends2019: The brand promise chasm is widening for consumers

Chantel Botha 23 Jan 2019

Nicola Cooper, senior trend analyst and cultural strategist at Nicola Cooper & Associates.

#BizTrends2019: South African business, meet your future consumer

Nicola Cooper 22 Jan 2019

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

Carmen Murray 21 Jan 2019

#FutureFit Yourself: Stop manipulating NPS scores by incentivising your staff!

#FutureFit Yourself: Stop manipulating NPS scores by incentivising your staff!

Carmen Murray 17 Jan 2019

CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more

CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more

Jacqui E'Silva, Corinium Global Intelligence 17 Jan 2019

Advertising is dead. Long live value-tising

Advertising is dead. Long live value-tising

Mike Silver 16 Jan 2019

Dali Tembo, managing director of Instant Grass International.

#BizTrends2019: The year we rethink segmentation

Dali Tembo 15 Jan 2019

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

Andrew Smit 14 Jan 2019

Five ways to hack Google rankings (Kidding. You can't. But you can do this...)

Five ways to hack Google rankings (Kidding. You can't. But you can do this...)

David Jenkins 14 Jan 2019

Kirigo Kamore, content manager and global diversity champion at McCann Worldgroup.

#BizTrends2019: It's time to fully embrace the digifem consumer

Kirigo Kamore 14 Jan 2019

Godfrey Parkin, CEO of Britefire and of Angaza.

#BizTrends2019: Brand building must become more about customer experience

Godfrey Parkin 14 Jan 2019

#BizTrends2019: Business excellence in Africa relies on customer centricity

#BizTrends2019: Business excellence in Africa relies on customer centricity

Sarina de Beer 9 Jan 2019

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

Sibongile Vilakazi, Kantar 7 Jan 2019

More CRM, CX, UX news

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