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#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 3 days ago

#SeamlessSA: 6 questions to ask if you want more from your store
#SeamlessSA: 6 questions to ask if you want more from your store

Product of the Year South Africa's CEO Preetesh Sewraj shares think points on using design and insights to get more out of your physical stores...

By Lauren Hartzenberg 14 Mar 2019

#BizTrends2019: Shop defines 6 trends shaping the future of retail
#BizTrends2019: Shop defines 6 trends shaping the future of retail

Technology and changing customer demographics have set a new stage for retail. Success today is defined by the ability to keep up, or get out in front of, trends that are driving consumer purchases...

By Leo Van De Polder 30 Jan 2019

Leo van de Polder on expanding the Shop network in South Africa
Leo van de Polder on expanding the Shop network in South Africa

With a presence in more than 20 countries, the Shop Association's purpose is to empower its members with ongoing education, networking opportunities and real-world insights...

By Lauren Hartzenberg 16 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail
#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 16 Jan 2019

Yuppiechef's foray into physical retail continues with flagship V&A opening
Yuppiechef's foray into physical retail continues with flagship V&A opening

Kitchen and homeware retailer Yuppiechef opened the doors to its new flagship store in V&A Waterfront on 1 October...

By Lauren Hartzenberg 15 Oct 2018

Nielsen Smartstore: Keeping up with shoppers today and tomorrow
Nielsen Smartstore: Keeping up with shoppers today and tomorrow

Shoppers are changing at such a rapid pace, and while there are many methodologies to understand shoppers, a tool to help us move with the rapidly changing shoppers is needed...

By Danette Breitenbach 29 Aug 2018

The shopping centre is dead. Long live the shopping centre.
The shopping centre is dead. Long live the shopping centre.

Every year nine million people view the Mona Lisa. People still flock to live events at stadiums. Why; when they can see it on video, in HD and 3D and AR, etc...

By Danette Breitenbach 12 Jun 2018

CNA and Edgars stores to sport new look
CNA and Edgars stores to sport new look

A rebrand is on the cards for CNA and Edgars stores as part of Edcon's turnaround strategy to win back shoppers...

By Lauren Hartzenberg 23 Apr 2018

#SeamlessAfrica: An Afrocentric approach to store design
#SeamlessAfrica: An Afrocentric approach to store design

In the search to become 'more than a store', retailers in Africa need to put their customer at the heart of the operation, says Frans van der Colff...

By Lauren Hartzenberg 9 Mar 2018

#BizTrends2018: The call for authentic, experiential retail design
#BizTrends2018: The call for authentic, experiential retail design

In today's dynamic business environment, we should be seeking to understand the trends impacting a broader range of industries, regardless of the business sector we're in...

By Lauren Hartzenberg 8 Jan 2018

#BizTrends2018: The in-store experience - an opportunity for brands
#BizTrends2018: The in-store experience - an opportunity for brands

How many times do you go to the shop for only one item and land up buying a number of products? The in-store experience is a valuable opportunity for retailers to build brand loyalty...

By Caroline Currie 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience
#BizTrends2018: Six trends shaping the shopping mall experience

Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations...

By Camilla Lor 8 Jan 2018

Pick n Pay Constantia flagship gets a modern revamp
Pick n Pay Constantia flagship gets a modern revamp

Pick n Pay revealed its revamped flagship store in Constantia Village on Tuesday morning, which includes an attractive Knead Bakery coffee shop, olive bar and juice bar...

By Lauren Hartzenberg 30 Oct 2017

The broad business case for pop-up shops
The broad business case for pop-up shops

The concept of pop-up retail has soared in popularity over the last number of years. Done right, these temporary retail spaces...

By Lauren Hartzenberg 9 Jun 2017

Why the exhibition industry ISN'T dying - and never will!
Why the exhibition industry ISN'T dying - and never will!

Justin Hawes, MD of exhibition, events and retail display company, Scan Display...

By Justin Hawes 7 Apr 2017

#SeamlessAfrica: Tackling the omnichannel retail reality
#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

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Research indicates that retailers have a long way to go to reach Merchandising 3.0

Results from JDA and EKN's latest survey, 'Merchandising 3.0: Why Retailers Need to Find the Perfect Blend of Art + Science to be Relevant to Shoppers', show that retailers are facing significant challenges in their efforts to advance through these maturity levels...

By Kelly Wasileski 3 Nov 2016

Dharmesh Nagar and Shaun Schwartz.
Shopfitting: bricks and mortar brand reinforcement

Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...

By Dharmesh Nagar 30 Jun 2016

Nic Criticos, head of store design at Woolworths.
Designing the 'store of the future' - Q&A with Nic Criticos

Woolworths is about to undergo a paradigm shift. "We are working on the 'store of the future', essentially," explains Nic Criticos, head of store design at Woolworths...

By Jessica Tennant 1 Apr 2016

#DesignMonth: Trevyn McGowan on the new Work Shop New Town
#DesignMonth: Trevyn McGowan on the new Work Shop New Town

Johannesburg's Work Shop New Town, an innovative new retail concept, houses over 100 fashion, design and lifestyle brands in the 1911 potato sheds at Newtown Junction.

By Jessica Tennant 25 Feb 2016

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#DesignMonth: Adrian Morris on designing localised experiences

Having executed several projects in Ghana, Mauritius, the Seychelles and Australia, where it will be opening an office in April, Design Partnership foresees "a shift away from the cookie cutter to localised experiences, underpinned by the rise of local individuality, primarily driven by the fact that everything is everywhere today - the world has become non-differentiated, an ubiquitous sameness"...

By Jessica Tennant 3 Feb 2016

Noëleen Bruton
Marketing in tough times

In tough economic times, marketers are sometimes tempted to compromise their brands in order to drive sales or footfall - but this is a danger zone....

By Noëleen Bruton 18 Feb 2015

How to capture shoppers' attention with the right window display
How to capture shoppers' attention with the right window display

A great window display has the ability to draw potential customers into your store, and with the festive season upon us, every store is battling for the attention of shoppers...

By Stephen Sandmann 15 Dec 2014

Supply chain management concerned about skills shortage
Supply chain management concerned about skills shortage

Skills shortages continue to bedevil the logistics and supply chain industry, with practitioners reporting shortages of up to 64% in positions that require a bachelor's degree.

By Mario Landman 23 Oct 2014

Africa - the final frontier
Africa - the final frontier

In expanding and marketing products and services into Africa, business owners need to keep in mind that the continent of Africa has 53 countries, hundreds of languages and various cultures, making it a complex task.

By Sumesh Rahavendra 29 Sep 2014

Influential use of colour in store design
Influential use of colour in store design

Colour has a profound influence on the emotion of a consumer. It affects how a person behaves, can alter movement patterns of consumers and influence their shopping patterns...

By Callie van der Merwe 25 Sep 2014

Commercial store design neglected by interior design schools
Commercial store design neglected by interior design schools

Despite the strides made in interior design and retail design, most design schools are failing to cover this in their curricula and there is a need for a business approach to this rapidly growing industry.

By Callie van der Merwe 3 Sep 2014

(Image: NASA, via Wikimedia Commons)
'Beyond Retail' for Africa

Professional services firm, Deloitte was a title sponsor of the inaugural World Retail Congress Africa, held last month in Sandton. I spoke to Ilse du Toit, a manager within the Strategy & Innovation practice at Deloitte Consulting.

By Danette Breitenbach 17 Dec 2013

Formula for plain (bland) packaging
Formula for plain (bland) packaging

As of 6 December this year you will no longer see a nurturing mother feeding her happy baby a bottle of formula milk as an advertisement in any newspaper, magazine, on a website or on television.

By Lize Mills 11 Dec 2013

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