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#SeamlessSA: Physical retail needs to step up
Lauren Hartzenberg

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#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 3 days ago

Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

Superbalist phishing scam sneakily asks for your credit card info

Clothing retailer Superbalist on Monday alerted users that a new phishing scam is doing the rounds via SMS and email...

By Andy Walker 25 Feb 2019

The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

Hisense declares war on top end TV market with 65" ULED smart TV

Hisense's new flagship 65" ULED smart television is a declaration of war aimed at the top end TV market. This beautifully crafted and ingeniously designed ULED is the perfection that should be strived for when creating the next generation of televisions...

By Juanita Pienaar 4 Feb 2019

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

#StartupStory: Tech startup sets its sights on disrupting the local logistics sector

Arlax is a centralised B2B logistics marketplace with the aim to bridge the gap between suppliers and transporters...

By Evan-Lee Courie 21 Jan 2019

#BizTrends2019: 5 trends shaping the fresh produce sector

The fresh produce industry's characteristics can easily be defined by those of its products - quick turnaround and short shelve life. It is definitely not an easy game...

By Lindie Stroebel 21 Jan 2019

#BizTrends2019: Shopping the future, right now

Technology is the single most important investment that retailers need to make, in order to ensure that their fashion stores stay relevant...

By Robyn Cooke 17 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 16 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Technology and other packaging disruptors in 2019

Packaging design in South Africa in 2019 will be shaped (at an alarming rate) by changes in technology and the way products are viewed and selected...

By Gail Macleod 14 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish...

By Joe Boyle 8 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

In all our years of watching and researching consumer trends, this is the first time that the evidence we are gathering points to an overwhelming digital influence...

By Gareth Pearson 7 Jan 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

SA is a dynamic and arguably unique market: a growing segment of our consumers are sophisticated, globalised and have many of the same expectations as their peers in more developed markets...

By Daniel Logan 7 Jan 2019

6 tips to prevent online fraud from sinking your business

The success of the recent Black Friday and Cyber Monday weekend is testament to the opportunity offered by digital commerce. But local entrepreneurs should not underestimate the threat of online fraud...

By Brendon Williamson 12 Dec 2018

Philip Morris launches next-generation IQOS devices in SA

With a vision to phase out traditional cigarette brands in favour of healthier alternatives, Philip Morris International has invested billions of dollars into the R&D of its IQOS range of devices...

By Lauren Hartzenberg 5 Dec 2018

Safeguard your customer relationships this Black Friday

Black Friday is here to stay: as part of a retail festival that entices consumers in their millions to part with their cash, it's another way of increasing revenue just before the festive season officially kicks in...

By Wynand Smit 13 Nov 2018

#ShopperInsights2019: Moving to frictionless commerce

Online retail is part of the much bigger picture of frictionless commerce where online is moving offline and offline to online. Driving this is time and convenience...

By Danette Breitenbach 12 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

Retail and etail to work as a team not the opposition

In South Africa, going to a mall is part of our culture - particularly in Johannesburg where there seems to be a mall on every street corner. Malls entertain visitors with restaurants and coffee shops...

By Julia Ahlfeldt 23 Oct 2018

Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch...

By Ian Steyn 18 Oct 2018

Yuppiechef's foray into physical retail continues with flagship V&A opening

Kitchen and homeware retailer Yuppiechef opened the doors to its new flagship store in V&A Waterfront on 1 October...

By Lauren Hartzenberg 15 Oct 2018

E-commerce needs ERP

E-commerce is growing rapidly and many will increase their online spend to get better deals, for its convenience and savings on shipping...

By Bernard Ford 9 Oct 2018

Retail technology - changing buying and delivery methods

Insights into the technologies that retailers are investing in, and where retail is headed as these technologies take effect...

By Jacqueline van Eeden 8 Oct 2018

Hisense rolls out new suite of home appliances in SA

Hisense, the Chinese multinational appliance and electronics manufacturer, recent strengthened its presence in the South African market by introducing a new range of household appliances.

By Lauren Hartzenberg 5 Oct 2018

Goodbye consumers, hello AI!

The job of branded goods and companies is about to get much harder, says Sandra Burger, business unit manager at The MediaShop...

By Sandra Burger 4 Oct 2018

Uganda's 2ambale targets millennials with speedy e-commerce platform

Ugandan e-commerce startup 2ambale is targeting people between the ages of 21 and 35 with its mobile app, which promises deliveries of orders within one hour...

By Tom Jackson 17 Sep 2018