Profile

Mark Wilson is the Managing Director of SYSPRO Africa, who defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognising and understanding a customer's specific business needs.
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Customer value matters in the time of Covid-19

What should customer experience look like in the time of Covid-19? It may all come down to speed and convenience, or perhaps human touch and making a real connection is still key...

By Mark Wilson 9 Sep 2020

How businesses can create lasting impressions, retain customers for a long time

At the heart of customer engagement lies customer intimacy...

By Mark Wilson 25 Oct 2019

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