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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
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    Inclusive design is transforming the customer journey

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    Why smart packaging can be a valuable brand differentiator

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      18 Jan 2021

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    Get connected in 2021, or else...

      21 Dec 2020

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      18 Dec 2020

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    #BestofBiz 2020: Marketing & Media

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      14 Dec 2020

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    5 major CX trends that shaped 2020

      1 Dec 2020

    #20Lessons20Years: Lesson 6: Overcoming the first abuse from a customer
    #20Lessons20Years: Lesson 6: Overcoming the first abuse from a customer

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    Has Covid-19 exposed a lack of customer experience in local businesses?

    26 Nov 2020

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      25 Nov 2020

    Credit: Roadnae Productions via Pexels
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    2020 South African Loyalty Awards winners revealed

    19 Nov 2020

    Wunderman Thompson South Africa awarded the Nike account
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      17 Nov 2020

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     26 Jan 2021

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     26 Jan 2021

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     21 Jan 2021

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     18 Jan 2021

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    Leveraging the business platform of the future

     14 Jan 2021

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    How to use gamification to make your brand more attractive

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    #BizTrends2021: Consumer habits and shopping preferences

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    Get connected in 2021, or else...

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    Lockdown has expanded the data universe for South African marketers

     18 Dec 2020

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    #BestofBiz 2020: Marketing & Media

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    A trust-defined customer experience journey will dominate 2021

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    How brands can unlock the power of first-party customer data

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    5 major CX trends that shaped 2020

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    #20Lessons20Years: Lesson 6: Overcoming the first abuse from a customer
    #20Lessons20Years: Lesson 6: Overcoming the first abuse from a customer

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    Has Covid-19 exposed a lack of customer experience in local businesses?

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    Credit: Roadnae Productions via Pexels
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    24 Nov 2020

    2020 South African Loyalty Awards winners revealed
    2020 South African Loyalty Awards winners revealed

    19 Nov 2020

    Wunderman Thompson South Africa awarded the Nike account
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     18 Nov 2020

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    How do CSPs go about achieving true digital transformation?

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    Using data effectively to enhance customer experience

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