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Facebook Pages offers private messaging
Facebook has announced new communication features for Pages, making it easier for people and businesses to connect through private messaging.
Private messaging is a popular way for people to connect and businesses are increasingly using it to connect with their customers.
The new tools will enhance messaging between people and businesses.
- • Send messages to a Page from local awareness ads: Makes it easy for people to start a private message conversation with businesses directly from an ad.
• Reply to comments privately with a message: Allows Page admins to address customer requests on their Page more effectively.
• Identify responsive Pages: Shows which Pages are highly responsive to customer messages through a rating badge displayed on the business's profile.
