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Giraffe is a fully-automated digital recruitment solution that enables businesses to hire high volumes of medium-skilled workers faster and more affordably than any other recruitment method.
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How to reduce call centre attritionOver the past few weeks we've paid particular attention to a growing sector of our economy: South African call centres. Driven largely by a healthy financial services sector and the attractiveness of South Africa as an international BPO destination, this sector remains an important creator of jobs in our economy. Despite its growth, call centres struggle with high attrition rates, some as high as 100% per annum! To remain competitive, call centres will need to solve their attrition problem. 30 Apr 2019 Read more

6 ways recruitment in South Africa will change in 2019Recruitment is changing - finally. What was once a repetitive, manual and painful process is becoming increasingly more creative, automated and interesting. Globally, recruitment is being disrupted by digital forces such as the dominance of smartphones, the rise of software and the extensive permeation of social media into professional life. 23 Apr 2019 Read more

Why do call centres have the worst attrition rates in South Africa?Call centres have some of the worst attrition rates in the world. These organisations are typically characterised by high work pressure and work overload, which can lead to stress and burnout, absenteeism, performance problems and attrition. Call centres that solve the attrition problem will likely emerge as the most successful. 16 Apr 2019 Read more

South African recruitment startup Giraffe launches automated voice screeningGiraffe, the low-cost, automated recruitment platform for medium-skilled workers, has announced the launch of its newest tech innovation: automated candidate voice screening. 5 Apr 2019 Read more

Top tech trends that are transforming the global HR landscapeFive top tech trends enabling HR teams to radically transform the way they operate, thereby enhancing the value HR can add to organisations as a whole. 3 Jul 2018 Read more


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