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The Ikea effect: how we value the fruits of our labour over instant gratification
The Ikea effect: how we value the fruits of our labour over instant gratification

There are some anecdotes just so good that almost every story about a particular economic principle begins the same. So too this article begins with cake mix...

By Gary Mortimer, Frank Mathmann and Louise Grimmer 22 May 2019

5 ways to ensure a more profitable future in retail
5 ways to ensure a more profitable future in retail

It's clear that the retail landscape is in a state of major transformation. Thanks to disruptive technologies and changing consumer behaviour, traditional retailers are under increasing pressure...

By Pieter Engelbrecht 21 May 2019

Are 'functional', flavour trends boosting SA's bottled water industry?
Are 'functional', flavour trends boosting SA's bottled water industry?

Globally, there has been a growing trend among consumers towards improved health and wellbeing. As a result, the global health trend has swept across all industries, including bottled water...

Issued by Insight Survey 20 May 2019

Retail sales up a measly 0,2% in March
Retail sales up a measly 0,2% in March

Retail trade sales increased by 0,2% year-on-year in March 2019, according to the latest figures from Stats SA.

20 May 2019

The confessions of a grocery shopper
The confessions of a grocery shopper

A recent article in an inflight magazine caught our attention. The article was headlined something along the lines of "what type of grocery shopper are you?"...

Issued by All Told 17 May 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023
Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

Is experiential retail delivering for SA malls?
Is experiential retail delivering for SA malls?

As more and more trading takes place through an online channel with a consequent reduction in comparative trading densities, we can expect a shift in how malls inform their key metrics such as tenant mix and rent-to-turnover ratios...

3 May 2019

SA's favourite township brands - 2019/2020 Kasi Star Brands survey
SA's favourite township brands - 2019/2020 Kasi Star Brands survey

The winners of the 2019/2020 Ask Afrika Kasi Star Brands survey have been announced. Kiwi shoe polish came first this year for the second year running, followed by Sunlight dishwashing liquid, Dettol liquid antiseptic...

29 Apr 2019

Adidas, Reebok and Patagonia ranked most transparent fashion brands
Adidas, Reebok and Patagonia ranked most transparent fashion brands

Sportswear giants Adidas and Reebok and outdoor clothing brand Patagonia are leading the way on transparency amongst the world's 200 largest fashion brands...

25 Apr 2019

SA's lower food price inflation story could soon be over
SA's lower food price inflation story could soon be over

South Africa's food price inflation numbers continue to surprise us. The figures recently released by Statistics South Africa show that food price inflation remained unchanged in March 2019 at 2.3% for the third consecutive month...

By Wandile Sihlobo 18 Apr 2019

Using e-commerce data to build successful pricing strategies
Using e-commerce data to build successful pricing strategies

Euromonitor International's new report looks at how building an effective pricing strategy is critical to the successful sales and marketing of any product...

17 Apr 2019

Meeting the green education challenge
Meeting the green education challenge

What a difference a decade makes! Ten years ago, the retail environments industry was almost desperate for help in understanding "all that green stuff"...

By Leo Van De Polder 9 Apr 2019

Shifting the cloud on consumer behaviour
Shifting the cloud on consumer behaviour

With the festive season excitement now over, the start of 2019 has so far been bleak for the majority of retailers in South Africa...

By Isana Cordier 9 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

Student Village releases student spend report
Student Village releases student spend report

Youth agency Student Village has released the results of its 2019 Student Spend report, which paints an entirely different picture to previous years, as a new generation, Gen Z, enters the fray...

5 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

New report: Innovation key to survival in retail property sector
New report: Innovation key to survival in retail property sector

Broll Property Intel has released it latest report unpacking how the retail property sector is evolving, and highlights some of the changing retail, consumer and technology trends...

3 Apr 2019

Screen grabs from the SodaStreamMe and Pick n Pay TasteTech videos.
Sign of the future? The creativity of April Fool's Day pranking in the retail industry

April Fool's Day has come and gone, but we should nurture the creativity involved in putting together some of the more elaborate ideas. Here's a round-up of some of the best retail industry April Fool's Day pranks we've seen this time around, and why we shouldn't rule out seeing similar innovation for real in the future...

By Leigh Andrews 2 Apr 2019

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders
#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

Nielsen Bases director Esti Prinsloo, who spoke at the Power of Mom Conference, explained that women hold the power when it comes to purchase decisions and their choices change as they go through different life stages...

1 Apr 2019

Business priorities make 2019 the year of Africa's consumers
Business priorities make 2019 the year of Africa's consumers

The latest Nielsen Africa Prospects Indicator (APi) Report reveals interesting shifts in African manufacturer and retailer business priorities...

Issued by Nielsen 29 Mar 2019

Consumer demand at the forefront of African business priorities
Consumer demand at the forefront of African business priorities

There are interesting shifts in African manufacturer and retailer business priorities and a growing appreciation for the fact that no one-size-fits-all approach is enough to ensure ongoing success in sub-Saharan Africa...

28 Mar 2019

Mind(set)
Mind(set)

A glimpse into Mind(set) and meeting the South African shopper in the moment...

By Lara-Anne Derbyshire 27 Mar 2019

Study shows women drive between 70% and 80% of all consumer purchasing
Study shows women drive between 70% and 80% of all consumer purchasing

Marketing is finally moving beyond the "make it pink for the female market" strategy and acknowledging that, as well as shopping for themselves, women tend to control family finances, and also make purchasing decisions on behalf of those in their care, including children and elderly family members...

27 Mar 2019

Building customer relationships in an age of disloyalty
Building customer relationships in an age of disloyalty

Is loyalty from customers still an expectation? Probably not... Wynand Smit from Inovo reckons it's more about building relationships, and that takes special insights to get right. That's something businesses have in common across the continent...

By Wynand Smit 25 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

The IFC wants to hear from small businesses in South Africa - take the survey!
The IFC wants to hear from small businesses in South Africa - take the survey!

In collaboration with Kantar, the IFC, a member of the World Bank Group, is asking small business owners in South Africa to share the challenges and opportunities they face through an online survey...

Issued by Kantar 18 Mar 2019

#PoY2019: South Africa's favourite consumer products revealed
#PoY2019: South Africa's favourite consumer products revealed

South Africa's most innovative consumer products have been recognised in the 11th annual Product of the Year awards...

15 Mar 2019

Is Black Friday a threat to SA's December retail sales?
Is Black Friday a threat to SA's December retail sales?

The Black Friday sales bonanza in November is now bigger in SA than ever before. But is it an emerging threat for the traditional December festive season sales boom?

14 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?

By the year 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer-centric?...

14 Mar 2019

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