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    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth 
    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps

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    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

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    Customer engagement in an omnichannel world

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    Image credit: Tumisu from Pixabay.
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    5 ways to drive growth through customer retention

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    3 steps towards 'glass boxing' your company with a Biz Press Office

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    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

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    10 retail trends for 2019

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    Image credit: Mein Deal on Unsplash.
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      15 Jul 2019

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    3 trends in retailtainment

      3 Jul 2019

    What the latest technological innovation means for the future of retail
    What the latest technological innovation means for the future of retail

      2 Jul 2019

    How interior décor helps create immersive retail experiences
    How interior décor helps create immersive retail experiences

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    Dee Chetty, Accenture Interactive Lead for Africa.
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      14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

      13 Jun 2019

    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

      29 May 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Phygital: 6 ways to adapt, or die
    Phygital: 6 ways to adapt, or die

      30 Apr 2019

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    Up, close and very personalised

      23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

      16 Apr 2019

    The need for speed in modern retail
    The need for speed in modern retail

      8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

      27 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

      22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
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      20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
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      19 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

      28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

      22 Feb 2019

    More CRM news

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    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

     13 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

     2 Aug 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

     25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

     23 Jul 2019

    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

     16 Jul 2019

    10 retail trends for 2019
    10 retail trends for 2019

     15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

     15 Jul 2019

    3 trends in retailtainment
    3 trends in retailtainment

     3 Jul 2019

    What the latest technological innovation means for the future of retail
    What the latest technological innovation means for the future of retail

     2 Jul 2019

    How interior décor helps create immersive retail experiences
    How interior décor helps create immersive retail experiences

    1 Jul 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
    #AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

     29 May 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Phygital: 6 ways to adapt, or die
    Phygital: 6 ways to adapt, or die

     30 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

     23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

     16 Apr 2019

    The need for speed in modern retail
    The need for speed in modern retail

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

     27 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

     28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

     22 Feb 2019

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    4 CRM marketing trends to ignite 2019

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    6 ways to win with CX

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    The brands leading, challenging and exploring in 2019

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    #BizTrends2019: Shop defines 6 trends shaping the future of retail

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    #BizTrends2019: 2019, a definitive year in FMCG

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    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

     25 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

     22 Jan 2019

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    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

     14 Jan 2019

    Reclaiming retail relevance with IoT
    Reclaiming retail relevance with IoT

     14 Jan 2019

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