Video: What is quality score and why does it matter?
As we saw at the start of this series, Google AdWords can be a great way of getting your business displayed on the first page of Google search results. You cannot influence the normal 'organic' search results you see on Google, but you can influence where your ad appears.
Two factors influence your Ad Rank, that is where your ad appears: your bid (or CPC) and your Quality Score. Last week we looked at how to determine your CPC, this week we'll take a closer look at Quality Score.
In AdWords, Quality Score is a measure of how relevant your advertising is to people who search for your business, products or services.
Each of the keywords or terms are assigned a Quality Score based on how relevant users who searched for these keywords found your ad. Google uses a variety of means to calculate Quality Score including:
Based on these factors, your Quality Score may adjust up or down over time. The best way to maintain a good quality score is to make sure your ad is always relevant to the product you are advertising, the URL you are sending users to and the content on that page.
Google makes sure that the user always has a relevant and useful experience when searching the web. Only ads that are legitimate and truly relevant to a search query are shown next to search results. Ads that are particularly relevant are given a higher Quality Score and are more like to appear higher up in the results. Ads that are irrelevant are penalised and drop down in ranking, no matter how high their CPC.
This is good news for both users and advertisers: users do not see irrelevant search results; and thus learn to trust the advertising that they see.
AdWords uses both your Quality Score and the amount you're willing to pay per click (your CPC bid) to determine where your ads are displayed on search result pages. Generally, the higher your Quality Scores, the better your ad position and the lower your cost-per-click.
To find your keywords' Quality Scores select any campaign or ad group and select the Keywords tab. Hover over the speech bubble icon next to the status of any keyword to view detailed information, including the Quality Score, for the keyword.
To view the Quality Score for all keywords, you can also enable a column in your account statistics. Here's how:
Step 1 - Sign in to your AdWords account at adwords.google.co.za
Step 2 - Select the campaign or ad group you want to view
Step 3 - Click the Keywords tab
Step 4 - Go to the toolbar and click Columns, then click "Customize columns"
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