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Master the email and you'll master writing
Emails reflect you as well as your company. Write a sloppy email and you come across as a sloppy thinker.
By following a few simple rules you can dramatically improve your emails. And, with practice, it can set you on the path to being a much better writer.
Use double line spacing
- Double line spacing lets your copy breathe.
- It says read me.
- It's not hard work.
- It also helps you clarify your thoughts.
- It stops you from writing long rambling sentences and paragraphs.
- And makes your email shorter, more concise and more informative.
Write in a headline style
- When you write sentences, write them as you would a headline.
- Telegraph your message to your reader.
- If you have a lot to say in an email, make notes first.
- You can make a list of bullet points and then put them all together.
- Always edit.
- You'll find all great writers were good editors of their own work.
Write in clear, simple English
- Don't write business emails in a stuffy business tone. Write in plain English.
- Use short words, short sentences and short paragraphs.
- The best way to write, is as you speak.
- Read your email out loud.
- You'll find if it doesn't sound right, it isn't right.
Speaking with one voice
Imagine if you were in a choir and everyone was singing from a different hymn sheet. That's what most companies are doing when everyone writes in different styles and tones.
Have a consistent style and tone across a company, and you'll have a much stronger voice and a much stronger company.

About James Hurford
Keynote talks Consulting Mentoring Group training One-to-One Coaching +44 79 3088 3695 moc.duolci@drofruhsemaj www.theconfidencedoctor.co.za