These are Neisser's predictions:
1. Corporate honesty at all costs.
2. Transparent customer satisfaction.
3. Net Promoter Scores.
4. Blog monitors.
5. Niche market mining.
6. Eco-everything.
7. More user-generated content.
8. No more lines.
9. Daring to be digital.
10. Innovation triumphs.
Source: www.jaffejuice.com
