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    Widespread adoption of AI is shaping next-gen customer service
    Widespread adoption of AI is shaping next-gen customer service 
    SA scoops 8 International Loyalty Awards
    SA scoops 8 International Loyalty Awards
    5 benefits of rewards programmes
    5 benefits of rewards programmes
    SA scoops 8 International Loyalty Awards
    SA scoops 8 International Loyalty Awards

    3 days

    5 benefits of rewards programmes
    5 benefits of rewards programmes

    24 Apr 2024

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    Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand
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    19 Apr 2024

    Navigating the future of customer loyalty
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      15 Apr 2024

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    Exclusive: How to successfully market your brand with significant calendar days
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    5 dos and don’ts to secure customer loyalty

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    AI has positively transformed CX - Experian report
    AI has positively transformed CX - Experian report

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    Widespread adoption of AI is shaping next-gen customer service
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    AI has positively transformed CX - Experian report

    6 Mar 2024

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    Driving customer-centricity through harmonising insights, strategy, and operational implementation

    React Customer Research 20 Feb 2024

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    Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
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     30 Nov 2023

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    29 Nov 2023

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    How can banks turn stressful Black Fridays into a customer service win?

     21 Nov 2023

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     9 Nov 2023

    Hyper-personalisation can elevate CX through tailored engagement
    Hyper-personalisation can elevate CX through tailored engagement

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    3 things virtual agents can tell you about your business

     2 Nov 2023

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