Contributors CRM South Africa

Andrew Bourne is Zoho's regional manager for the Africa region and is based in Cape Town, South Africa. He has more than 15 years of experience in sales and marketing and has spent the last five years focusing on the implementation and testing of various business technologies.

CEO at Rogerwilco.

Christele Chokossa joined Euromonitor as a research associate in July 2016. She is currently a consultant and focuses on Western European and African channels' distribution and digital consumer services.

Estelle van Tonder is a Professor of Marketing at the University of South Africa. She holds a DCom degree in Marketing Management and is an NRF-rated researcher.

Group Editor: Retail and Lifestyle.

Grant Lapping is currently the digital executive at Midnight, he has worked in digital media and strategy since 2005, and has a holistic perspective on the market due to the roles he has held across the agency, client and publisher spectrum..

Kirsty Bisset is managing director of HaveYouHeard's Durban agency, and actively involved in growing the group's business locally and internationally..

Managing editor and retail editor at Bizcommunity.com. Cape Town apologist.

head of Solution Engineering, Salesforce South Africa.

Lindsey is the editor for ICT, Construction&Engineering and Energy&Mining at Bizcommunity.

Michael Hanly is the Managing Director of New Leaf Technologies. Michael has been in the e-learning industry for almost 10 years and has overseen many projects in the corporate training space, working on a multitude of well-known brands such as Bidvest, Nando's, Allan Gray, Nissan, and the Emirates National Oil Company..

Nick Durrant is MD at Bluegrass Digital, a digital solutions company with offices in Cape Town, Johannesburg and London. We are experts in crafting web and mobile products and platforms.

Ryan Falkenberg is co-founder and CEO of software company Clevva..

Head of Analytics, Insights and Research at FNB Business.