Contributors CRM South Africa

Andrew Bourne is Zoho's regional manager for the Africa region and is based in Cape Town, South Africa. He has more than 15 years of experience in sales and marketing and has spent the last five years focusing on the implementation and testing of various business technologies.

Bertina Engelbrecht has been chief executive officer at Clicks Group since January 2022. She joined the group as group human resources director in March 2006 and her responsibilities expanded in December 2020 to include strategic stakeholder engagement.

Brent Haumann is the Managing Director at Tilte..

Christele Chokossa joined Euromonitor as a research associate in July 2016. She is currently a consultant and focuses on Western European and African channels' distribution and digital consumer services.

Craig is the strategy director at Rogerwilco. His most recent career history, which spans more than 15 years, is dominated by digital - before that he worked in logistics..

Danette Breitenbach is a marketing & media editor at Bizcommunity.com. Previously she freelanced in the marketing and media sector, including for Bizcommunity.

David Meintjes is the Chief Executive Officer at Telviva. David is a qualified Chartered Accountant who holds a Masters degree in Business Management from the University of Johannesburg.

Group Editor: Retail and Lifestyle.

Frederik Zietsman is CEO of Takealot.com, having been with the company since 2015. Working his way up from a Profitability Analyst, he took on the role of Head of Marketplace (the company's online platform that supports SMEs and provides a direct-to-consumer way to market and sell products), followed by growing his portfolio as Head of Retail and Marketplace. He moved into the CEO role in March 2021, driving the business alongside Takealot Group CEO Mamongae Mahlare..

Ged Nooy, general manager of Field Force, a division of Provantage, has worked in the South African and international consumer goods industries for almost two decades..

Lapping joined the +OneX team in May 2021 after the company he founded in 2012, DataCore Media, was acquired by +OneX, a new-age solutions and systems integrator. He manages the digital media and marketing team within +OneX.

Director for sub-Saharan Africa at CM.com.

Jonathan Cherry is a futurist and business strategist who works with organisations to design better strategies that effectively create a significant competitive advantage. Over the past 20 years he's worked with retailers such as Yuppiechef, Woolworths and Kitchen Warehouse (Australia), has an MPhil Futures Studies from Stellenbosch University and is a member of the Association of Professional Futurists. ..

Kirsty Bisset is managing director of HaveYouHeard's Durban agency, and actively involved in growing the group's business locally and internationally..

Managing editor and retail editor at Bizcommunity.com. Cape Town apologist.

head of Solution Engineering, Salesforce South Africa.

Lindsey is the editor for ICT, Construction&Engineering and Energy&Mining at Bizcommunity.

Maijaliina Hansen-Chipps is the Marketing Category Lead for RTDs at Distell, managing growth and performance of a brand portfolio including Savanna, Extreme and Bernini. Her focus is on long-term portfolio marketing and innovation strategies, and developing brands with purpose and distinct USPs, by understanding the core needs of consumers and their communities.

Michael Hanly is the Managing Director of New Leaf Technologies. Michael has been in the e-learning industry for almost 10 years and has overseen many projects in the corporate training space, working on a multitude of well-known brands such as Bidvest, Nando's, Allan Gray, Nissan, and the Emirates National Oil Company..

Nadia Coetzer is the head of support at PaySpace.

Nick Durrant is MD at Bluegrass Digital, a digital solutions company with offices in Cape Town, Johannesburg and London. We are experts in crafting web and mobile products and platforms.

With over 20 years' experience helping leading organisations overcome various business challenges, Paula understands the challenges that companies face in delivering a consistent brand experience and the impact this has on their bottom line. An analytical thinker that strives to solve business problems with innovative solutions, Paula believes that technology plays a major role in solving critical business and branding challenges.

Ryan Falkenberg is co-founder and CEO of software company Clevva..

Semona Pillay is a lecturer and the Programme Coordinator for the Diploma Retail Business Management at the Department of Marketing Management at University of Johannesburg. She lectures Marketing Communications on the Bunting Road campus and Integrated Marketing Communications on the Kingsway campus.

Head of Analytics, Insights and Research at FNB Business.

Zuko Mdwaba is Area Vice President at Salesforce South Africa..

Consumer Communications and Marketing Excellence Director at Nestlé.