2022 will be about making payment processes as frictionless as possible, by minimising the barriers of buying - from alternative payment methods to improved banking integration, says PayFast's Colleen Harrison...
Colleen Harrison 19 Jan 2022
If convenience is the "new battleground*", four industry experts believe it must go hand in hand with value...
OneDayOnly's Jessica van der Westhuyzen shares her three most valuable insights to ensure your e-commerce journey gets off to the best start possible in 2022...
As omnichannel retail momentum accelerates, the value of global e-commerce payment transactions will exceed $7.5tn by 2026, from $4.9tn in 2021...
Customer-centricity and convenience will set the tone for successful e-commerce strategies in 2022 with every retail channel creation an integral part of a convenient end-to-end journey, notes KFC's Nicholas Duminy...
Nicholas Duminy 17 Jan 2022
Amanda Reekie shares a few observations about shifts in consumer needs, attitudes and behaviours and how they will impact retail...
Amanda Reekie 14 Jan 2022
Holiday demand pulled early with 30% of global sales recorded in the first three weeks of November...
Futurist Jonathan Cherry weighs in on how the decentralisation of the marketplace is turning the retail industry on its head...
Jonathan Cherry 12 Jan 2022
South Africa's Argility Technology Group has been snapped up by the Smollan Group, a global intelligent commerce solutions business that works to deliver growth for retailers and brand owners...
Bidorbuy marketing manager Anne-Marie Green identifies key trends set to feature strongly in the online shopping space this year...
As Covid-19 is set to consume yet another year, brick and mortar stores are realising they need to move faster on expanding their omnichannel repertoire to meet consumers' changing needs, says NielsenIQ's MD...
Ged Nooy 10 Jan 2022
There are already more than a billion people interacting with businesses via either text or voice-based conversational tools. Conversational commerce is expected to grow to nearly $300bn by 2025 - half of it from chatbots...
Shweta Singh 7 Jan 2022
Africa's youthful and digitally active population are driving exciting changes - including in cross-border payments...
Ruhling Herbst 7 Jan 2022
