The integration of both physical and digital design presents a unique opportunity for retail brands...
Graeme Brooks 18 hours ago
The new era of smart packaging, and consequently products, will connect, improve and transform industries and shape new consumer expectations...
Robert Lockyer 21 Jan 2021
The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves...
Tasmika Ramlakan 20 Jan 2021
The top trends that Euromonitor believes will define consumer behaviour and influence business strategies in the year ahead...
Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...
The impacts of Covid-19 won't be temporary and customer experience (CX) as we know it is coming to an end. Luckily, we can all learn from the changes to come...
Charlotte Adelgaard 13 Jan 2021
2020 blurred conventional lines of e-commerce, with sectors that historically had low digital payment penetration experiencing higher demand, as more people shopped online...
Jonathan Smit 12 Jan 2021
Following public outcry over MTN data prices in South Africa and a threatened boycott with the #NoRechargingForMTN hashtag, MTN has shed more light on local pricing for its data bundles...
Wiehahn Diederichs 28 Dec 2020
Woolworths has officially launched the trial of its same-day grocery delivery app Woolies Dash. The app is now live on the Google Play Store, Huawei App Gallery and Apple App Store...
Megan Ellis 24 Dec 2020
Covid-19 has certainly rocked the boat of retail with an immense force this year. But as we have seen with the recent Black Friday period, there is no reason to jump ship when you have a solid, seamless online sales strategy in place...
Retailers' interest in innovative technologies, solutions and new operating models continues to grow...
Retailers will need to adapt to changing customer expectations to secure much-needed profits...
Discover the most read content on Bizcommunity's Retail site over the past year...
While online merchants are revelling in the excellent growth of new customers, fraudsters are also migrating online and, if left unchecked, these bad actors could destroy the windfall of this new customer acquisition...
Brendon Williamson 11 Dec 2020
Paxi, Pepkor's counter-to-counter parcel service that allows customers to send, collect and return parcels, has experienced exceptional growth since its launch in 2018...
Mobile menus are revolutionising the way diners order & pay at SA restaurants thanks to Mr Yum.
Retail is not for the weak-hearted. Staff management is often one of the biggest headaches associated with running a successful retail environment...
Michelle Coetzee, ERSBio 7 Dec 2020
"The number of PayGate transactions saw a very solid 40% year-on-year growth this Black Friday weekend, although we didn't see any of the big spikes in transactions we have seen in previous years."
Why have so many retailers been glacially slow in adopting technology-based innovation? It arguably comes down to myopic control of IT spend...
Allan Dickson 2 Dec 2020
Salesforce data shows global online spend of $270bn...
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