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CRM, CX, UX Central Africa

Last 2 days|Last 7 days|Last 30 days
Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

  3 Sep 2019

Image credit: Zoe Holling on Unsplash.
Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

Image credit: hj barraza on Unsplash.
Results from Agency Scope UK 2018/2019 indicate concerns with consumers and the changing digital environment

  19 Aug 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

  13 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

  2 Aug 2019

Image credit: Franki Chamaki on Unsplash.
There is no such thing as market saturation

  30 Jul 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

  25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com  23 Jul 2019

There's a need for more disruption in Africa's tech scene
There's a need for more disruption in Africa's tech scene

  22 Jul 2019

Roan Mackintosh, commercial director at DQ&A
The road to marketing redemption is paved in data

  16 Jul 2019

Image credit: Thought Catalog on Unsplash
Social media has made brands less relevant, not more

  15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

  15 Jul 2019

Image source: Gallo/Getty.
Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

More CRM, CX, UX news

More news

Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

  3 Sep 2019

Image credit: Zoe Holling on Unsplash.
Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

Image credit: hj barraza on Unsplash.
Results from Agency Scope UK 2018/2019 indicate concerns with consumers and the changing digital environment

  19 Aug 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

  13 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

  2 Aug 2019

Image credit: Franki Chamaki on Unsplash.
There is no such thing as market saturation

  30 Jul 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

  25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

  23 Jul 2019

There's a need for more disruption in Africa's tech scene
There's a need for more disruption in Africa's tech scene

  22 Jul 2019

Roan Mackintosh, commercial director at DQ&A
The road to marketing redemption is paved in data

  16 Jul 2019

Image credit: Thought Catalog on Unsplash
Social media has made brands less relevant, not more

  15 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

  15 Jul 2019

Image source: Gallo/Getty.
Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

  14 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

  13 Jun 2019

Wayne Hull Photographer: Rikki Hibbert
#IABSummit19: The digital transformation opportunity starts with you

  4 Jun 2019

#AWE2019: Highlights from Day 1
#AWE2019: Highlights from Day 1

  30 May 2019

Is your brand telling the true story?
Is your brand telling the true story?

  13 May 2019

Image source: Gallo/Getty.
Imagine a world without data?

  13 May 2019

Up, close and very personalised
Up, close and very personalised

  23 Apr 2019

Six steps to successful customer relationship management
Six steps to successful customer relationship management

  16 Apr 2019

Bizcommunity sends a clear message that Africa is open for business
Bizcommunity sends a clear message that Africa is open for business

dotAfrica  9 Apr 2019

Bizcommunity launches BIZ | Daily top story headlines
Bizcommunity launches BIZ | Daily top story headlines

  8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

3 Apr 2019

Africa rising as Bizcommunity launches .Africa domain
Africa rising as Bizcommunity launches .Africa domain

  2 Apr 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

  22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
#ECO19: Unpack why your brand story matters before you start telling it

  20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#ECO19: Why brands need to create emotional experiences for Generation CX

  19 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing
#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

  15 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?

14 Mar 2019

Using digital to personalise customer services in Africa
Using digital to personalise customer services in Africa

  22 Feb 2019

How to win in the African digital space
How to win in the African digital space

  12 Feb 2019

4 CRM marketing trends to ignite 2019
4 CRM marketing trends to ignite 2019

  12 Feb 2019

Top 5 Industries to benefit from AI
Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX
6 ways to win with CX

  8 Feb 2019

The brands leading, challenging and exploring in 2019
The brands leading, challenging and exploring in 2019

  5 Feb 2019

Microsoft CMO on the transformation of digital marketing
Microsoft CMO on the transformation of digital marketing

  5 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

,   1 Feb 2019

#BizTrends2019: The transformative power of transparency
#BizTrends2019: The transformative power of transparency

  25 Jan 2019


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