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How Sarah Collins, founder of Wonderbag, is changing lives globally

Evan-Lee Courie

Telkom's Gugu Mthembu takes African perspective to #Cannes2025 jury

Karabo Ledwaba

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All about YOU! Putting YOU in YOUth Month on Biz!

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Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

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Here's what SMEs need to know about using their customer communication channels effectively

Greg Chen 2 Aug 2019

Image credit: Franki Chamaki on Unsplash.

There is no such thing as market saturation

Bogosi Motshegwa 30 Jul 2019

Credit: Pepkor

Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

29 Jul 2019

5 ways to drive growth through customer retention

5 ways to drive growth through customer retention

Kirsty Sharman 25 Jul 2019

85% of global consumers want omnichannel experiences - finds CMO Council study

85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com 23 Jul 2019

There's a need for more disruption in Africa's tech scene

There's a need for more disruption in Africa's tech scene

Olukayode Kolawole 22 Jul 2019

Harness potential of data-driven tech to keep customers happy

Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Image credit: Crew on Unsplash

From product to customer-centricity - how CX gives business the edge

Johan Lewies 19 Jul 2019

Roan Mackintosh, commercial director at DQ&A

The road to marketing redemption is paved in data

Roan Mackintosh 16 Jul 2019

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Social media has made brands less relevant, not more

Estelle Nagel 15 Jul 2019

Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next Amazon

Anne-marie le Roux 15 Jul 2019

Greg Chen is the CEO and co--founder of Mobiz

Easing the mobile data burden

Greg Chen 15 Jul 2019

3 consumer trends to keep an eye on in 2019

3 consumer trends to keep an eye on in 2019

12 Jul 2019

Image source: Gallo/Getty.

Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

New report reveals customers want security, service and localised experiences

New report reveals customers want security, service and localised experiences

25 Jun 2019

Source:

It's good to talk even in a high-tech world

Roger Woodend 19 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.

The future of customer personalisation lies with AI

Dee Chetty 14 Jun 2019

How CRM can add measurable value to your brand

Michael Gullan 13 Jun 2019

It's time to embrace Customer Support Chatbot 2.0

It's time to embrace Customer Support Chatbot 2.0

Ryan Falkenberg 11 Jun 2019

Customer experience and employee engagement: 'Mind the gap'

Customer experience and employee engagement: 'Mind the gap'

Lynn Baker 7 Jun 2019

Wayne Hull
Photographer: Rikki Hibbert

#IABSummit19: The digital transformation opportunity starts with you

Jessica Tennant 4 Jun 2019

#AWE2019: Highlights from Day 2

#AWE2019: Highlights from Day 2

Johan Walters 31 May 2019

The customer experience drives digital disruption

The customer experience drives digital disruption

Vishal Barapatre 30 May 2019

AI won't lead to better consumer engagement but machine learning will

AI won't lead to better consumer engagement but machine learning will

Jarred Mailer-Lyons 30 May 2019

#AWE2019: Highlights from Day 1

#AWE2019: Highlights from Day 1

Johan Walters 30 May 2019

Debunking 5 myths around CX

Debunking 5 myths around CX

Nathalie Schooling 22 May 2019

The human factor: a top insight from a CX Masterclass

The human factor: a top insight from a CX Masterclass

20 May 2019

#IABSummit19: Marcel Botha to speak on manufactured stories

#IABSummit19: Marcel Botha to speak on manufactured stories

Jessica Tennant 17 May 2019

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

Devon Meerholz 16 May 2019

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