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SOUTH AFRICA

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6 ways tech can make business travel bookings easier

Corporate Traveller's Oz Desai points out six scenarios where the right technology can considerably simplify and improve the travel booking process...

By Oz Desai 25 Mar 2019

SOUTH AFRICA

Sherry Zameer
Keep abreast of the travel tech wave to realise tourism potential

Technology is revolutionising travel. To keep growing its tourism industry, South Africa must continuously invest in new technologies to deliver the right experiences to discerning travellers...

By Sherry Zameer 10 Jan 2019

KENYA

Use of innovative technology in designing diverse tourism products
Use of innovative technology in designing diverse tourism products

Investment in new technology provides the tourism sector with opportunities for novelty, aimed at providing a platform for designing new and tangible tourism products...

By Josephine Wawira 12 Oct 2018

SOUTH AFRICA

#TourismMonth: Surge of the digital travel consumer
#TourismMonth: Surge of the digital travel consumer

Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience...

By Josephine Wawira 18 Sep 2018

SOUTH AFRICA

Disruptive tech driving transformation in tourism
Disruptive tech driving transformation in tourism

The world as we know it is changing, with technology disrupting how we explore the global village...

By Enver Duminy 23 Aug 2018

SOUTH AFRICA

Tapping into data for enhanced tourism experiences
Tapping into data for enhanced tourism experiences

Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience?

By Wynand Smit 2 Aug 2018

AFRICA

The impact of technology and OTAs on the hospitality industry
The impact of technology and OTAs on the hospitality industry

"As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness."

By Josephine Wawira 19 Jul 2018

AFRICA

Technology trends shaping the hospitality sector
Technology trends shaping the hospitality sector

Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers...

By Josephine Wawira 12 Jul 2018

SOUTH AFRICA

Cloud technology is the key to personalise South Africa's travel experiences
Cloud technology is the key to personalise South Africa's travel experiences

Chantel Troskie, customer experience senior sales manager at Oracle takes a look at technologies the travel industry is turning to for a superior, connected customer experience...

By Chantel Troskie 26 Jun 2018

SOUTH AFRICA

Importance of innovation and digitalisation in growing tourism
Importance of innovation and digitalisation in growing tourism

The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage...

By Josephine Wawira 21 Jun 2018

SOUTH AFRICA

Three reasons BYOD dominates in tourism
Three reasons BYOD dominates in tourism

'Bring your own device' is frowned upon in many professional sectors, with legitimate fears around data security. Hospitality-based businesses, however, should not ignore the fact that their market is dedicated to a culture of BYOD...

By Wynand Smit 12 Apr 2018

SOUTH AFRICA

Blockchain for travel made simple
Blockchain for travel made simple

Can you imagine whipping out your mobile phone instead of your passport when you travel for business or leisure? If Blockchain has its way, that could become a reality...

By Natalia Rosa 11 Apr 2018

SOUTH AFRICA

Sustaining hospitality: Embracing the Industrial Revolution 4.0
Sustaining hospitality: Embracing the Industrial Revolution 4.0

It's essential that the tourism industry embraces the Industrial Revolution 4.0 to accommodate the digital advances that will make sustainability a reality...

By Enver Duminy 29 Mar 2018

SOUTH AFRICA

2018 hospitality IoT trends: Creating a home away from home
2018 hospitality IoT trends: Creating a home away from home

There's a seismic shift happening in the hospitality industry, forcing businesses to take their wireless infrastructure beyond just offering free Wi-Fi, to enabling next-generation guest journeys. Here are the four most important IoT and wireless trends for the coming year...

By Pieter Engelbrecht 8 Feb 2018

SOUTH AFRICA

Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa
Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa

Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience...

By Robin Fredericks 8 Dec 2017

SOUTH AFRICA

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

By Cari Coetzee 10 Oct 2017

SOUTH AFRICA

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#InnovationMonth: Mobile, the future of guest engagement

With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

By Cari Coetzee 15 Sep 2017

GLOBAL

#InnovationMonth: Is Pruvo the hotel industry's next big disruption?
#InnovationMonth: Is Pruvo the hotel industry's next big disruption?

We received word of an Israeli startup that is causing a stir in the hotel bookings industry. Pruvo enables travellers to rebook the same hotel room for a cheaper price...

By Cari Coetzee 12 Sep 2017

SOUTH AFRICA

Chatbots and the hospitality industry
Chatbots and the hospitality industry

Key players in the hospitality industry are still trying to figure out how to build the perfect chatbot - smart, capable of understanding complex semantics, and conversing with the customer as an experienced service rep would...

By Jogbojogbo Abdulrahman 24 Jul 2017

SOUTH AFRICA

Skills in demand: IT opportunities in tourism
Skills in demand: IT opportunities in tourism

Tourism is full of opportunities for tech-savvy youngsters, from those who love IT and want to work in that field specifically to those who combine IT with the desire to develop businesses and startups...

By Enver Duminy 14 Jul 2017

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