Subscribe to industry newsletters

SOUTH AFRICA

Improved baggage tracking key to ensuring passenger satisfaction
Improved baggage tracking key to ensuring passenger satisfaction

Enabling the air transport community to scale up tracking capabilities without needing massive capital investment from the community, has the potential to grow every airport's passenger capacity by orders of magnitude...

By Peter Drummond 20 Aug 2019

GLOBAL

Image source:
Stronger regulation of powerful airports needed to protect consumers

The International Air Transport Association has welcomed the European Commission's evaluation of the Airport Charges Directive which highlights the need to further strengthen the Directive to protect consumers...

17 Jul 2019

GLOBAL

To protect us all, babies travelling overseas may need the measles shot at 6 months instead of 12
To protect us all, babies travelling overseas may need the measles shot at 6 months instead of 12

Babies are normally vaccinated against measles at 12 months old. But doctors are now suggesting having the shot as early as six months might be worthwhile for youngsters traveling overseas.

By Nicholas Wood, Alexis Pillsbury and Jean Li-Kim-Moy 28 Jun 2019

GLOBAL

Free-Photos via
New X booking code for non-binary gender travellers

As on 1 June 2018, Travelport will be implementing a new booking code for non-binary gender airline passengers. The new code offers the option to choose "X", rather than "M" or "F"...

31 May 2019

GLOBAL

Image via
Rethinking tourism so the locals actually benefit from hosting visitors

The future of tourism depends on ensuring visitors do not wear out their welcome. Giving locals more of a say in tourism can help ensure they share in the benefits and minimise the costs...

By Freya Higgins-Desbiolles 24 May 2019

GLOBAL

TPConnects launches IATA NDC-based SaaS software for global travel agents
TPConnects launches IATA NDC-based SaaS software for global travel agents

TPConnects SaaS-based solution addresses the current problem of 99% of the travel agents lacking their own digital assets...

2 May 2019

GLOBAL

Dillipy2102 via
Qatar Airways strengthens ties with Amadeus to maximise revenue, improve customer experience

Last summer, the aviation industry set a new record, with over 200,000 aircraft taking to the skies every day. In a competitive marketplace, airlines are looking for the right technology that enables them to deliver memorable experiences for their customers...

26 Apr 2019

GLOBAL

New study reveals top trends in online payments in MENA
New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

GLOBAL

Event buyer tips on the benefits of booking an arena venue
Event buyer tips on the benefits of booking an arena venue

To many, arenas are the place to go to see your favourite band or sporting team play. However, increasingly arenas are becoming the 'hidden gem' of the business events world...

25 Apr 2019

GLOBAL

Forbes Travel Guide to open new office in Cape Town
Forbes Travel Guide to open new office in Cape Town

"Forbes Travel Guide has been verifying luxury for more than 60 years, and we look forward to sharing the finest properties in the region with consumers."

24 Apr 2019

GLOBAL

Travellers called to comply with SA's import regulations
Travellers called to comply with SA's import regulations

The Department of Agriculture, Forestry and Fisheries has called all international travellers, who will be visiting or returning to South Africa during the Easter holidays, to comply with the country's import requirements for agricultural and related regulated products...

18 Apr 2019

GLOBAL

6 aviation claim trends to watch
6 aviation claim trends to watch

The global airline industry has experienced some of its safest years ever, yet the number of claims shows no sign of abating...

17 Apr 2019

GLOBAL

Boeing crashes and Uber collision show passenger safety relies on corporate promises, not regulators' tests
Boeing crashes and Uber collision show passenger safety relies on corporate promises, not regulators' tests

Government regulators and industry experts often overlook the complexities and risks of human-technology interactions and increasingly rely on companies' voluntary oversight and self-assessments...

By Adam Gabriele and Thaddeus R. Miller 17 Apr 2019

GLOBAL

MSC Cruises unveils plans for new cruise terminal at PortMiami
MSC Cruises unveils plans for new cruise terminal at PortMiami

The new terminal will provide enhanced end-to-end customer experience for the benefit of both embarking and disembarking MSC Cruises guests...

12 Apr 2019

GLOBAL

Tourists behaving badly are a threat to global tourism, and the industry is partly to blame
Tourists behaving badly are a threat to global tourism, and the industry is partly to blame

Tourism brings many benefits to communities around the world. But tourism hotspots are feeling the strain as tourist numbers increase. Locals resent being crowded out of restaurants and parks. They resent paying inflated prices. Most of all they resent tourists behaving badly...

9 Apr 2019

GLOBAL

2019 Henley Passport Index: Top global passports revealed, SA improves ranking
2019 Henley Passport Index: Top global passports revealed, SA improves ranking

South Africa has ranked 51st on the 2019 Henley Passport Index, occupying third place in sub-Saharan Africa...

29 Mar 2019

GLOBAL

Katie Smith via
Why chefs are key in promoting sustainable food systems

Chefs play an important role in inspiring people around the world to support sustainable food production, adopt healthy diets and avoid food waste...

28 Mar 2019

GLOBAL

Boeing is doing crisis management all wrong
Boeing is doing crisis management all wrong

Here's what a company needs to do to restore the public's trust...

By Kelli Matthews 26 Mar 2019

GLOBAL

Adrian Pingstone via
Ethiopian Airlines: 737- Max 8 data, voice recorder recovered

Ethiopian Airlines announces that the Digital Flight Data Recorder and Cockpit Voice Recorder of ET302 have been recovered...

11 Mar 2019

GLOBAL

Travelport's new campaign to support airline passengers with intellectual disabilities
Travelport's new campaign to support airline passengers with intellectual disabilities

Travelport has launched a global campaign to improve awareness and use of the DPNA Special Service Request code...

8 Mar 2019

GLOBAL

6 innovations shaping business travel in 2019
6 innovations shaping business travel in 2019

Corporate Traveller general manager, Oz Desai takes a look at six innovations business travellers can look out for during their next trip...

7 Mar 2019

GLOBAL

Image via
Growing tourism with innovative visitor experience design technology

Visitor attractions form the backbone of tourism, but to ensure continued growth in visitor numbers tourism destinations will need to stay on the forefront of global visitor attraction trends and technologies...

25 Feb 2019

GLOBAL

Image via  - @gbutchstewart
World Travel Awards calls for entries

The World Travel Awards has opened for submission and invites travel brands that are pushing the boundaries of industry excellence to participate in the annual programme...

31 Jan 2019

GLOBAL

Image via
Wesgro represents Cape Town, Western Cape at NY Times Travel Show

From 25-27 January 2019, Wesgro CEO Tim Harris and Wesgro head of leisure tourism, Inge Dykman will join over 560 exhibitors representing 170 destinations at this years' New York Times Travel Show...

24 Jan 2019

GLOBAL

Rodrigo Abreu via
WoSA export report shows positive growth of SA wine internationally

The 4% increase in value to R9.06bn reflects the positive sentiments towards South African wine in international markets, despite the 6% decrease in volume to 420.2 million litres of wine sold internationally...

23 Jan 2019

GLOBAL

In 'airports of the future,' everything new is old again
In 'airports of the future,' everything new is old again

As massive new airports open across Asia and the Middle East, US airports are enhancing security checkpoints with technological gadgets to screen passengers and luggage more quickly...

By Janet Bednarek 18 Jan 2019

GLOBAL

Dubai runway closure: Emirates adjusts schedule
Dubai runway closure: Emirates adjusts schedule

Emirates has announced adjustments to its operational schedules in 2019 to minimise the impact of the closure of Dubai International Airport's Southern Runway in April and May 2019...

By Juergen T Steinmetz 14 Jan 2019

GLOBAL

Image(s) Supplied.
Work beyond the conference room: A look at business travel trends for 2019

In 2018, Airbnb for Work grew exponentially, with a number of companies and business travellers making use of the travel solution offering, as such garnering insight into the way these business road warriors travel; where they go, where they prefer to stay and what they do when visiting a new city...

10 Jan 2019

GLOBAL

Businesses think they're on top of carbon risk, but tourism destinations have barely a clue
Businesses think they're on top of carbon risk, but tourism destinations have barely a clue

Tourism is a huge contributor to emissions, accounting for 8% of emissions worldwide and climbing as tourism grows faster than the economies it contributes to...

By Susanne Becken 8 Jan 2019

GLOBAL

How to target LGBT travellers
How to target LGBT travellers

Based on data from the Department of Commerce and Community Marketing Inc., the estimated annual economic impact of lesbian, gay, bisexual, and transgender (LGBT) travellers is over $75bn per year in the US alone...

By Eugene Yiga 3 Jan 2019

Show more