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    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth 
    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps

    By Katja Hamilton 23 Jun 2023

    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce
    Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

    24 Apr 2023

    Nicholas Haralambous
    #ECMA18: It's not an apocalypse, it's a retail revolution

      26 Mar 2018

    #ECMA2018: Adopt a humanistic approach to AI
    #ECMA2018: Adopt a humanistic approach to AI

      16 Mar 2018

    #ECMA18: Cracking e-commerce conversion
    #ECMA18: Cracking e-commerce conversion

      16 Mar 2018

    #SeamlessAfrica: An Afrocentric approach to store design
    #SeamlessAfrica: An Afrocentric approach to store design

      9 Mar 2018

    Africa's consumer goods and retail sectors driven by expanding middle class, tech development
    Africa's consumer goods and retail sectors driven by expanding middle class, tech development

    1 Feb 2018

    #BizTrends2018: The new rules of retail
    #BizTrends2018: The new rules of retail

      29 Jan 2018

    Image credit: bruce mars via
    Top ten global consumer trends

    23 Jan 2018

    #BizTrends2018: Top mobile trends for the 2018 consumer
    #BizTrends2018: Top mobile trends for the 2018 consumer

      8 Jan 2018

    Transformation in Africa's digital retail landscape
    Transformation in Africa's digital retail landscape

      22 Dec 2017

    #Trending: The rise of consumer resilience
    #Trending: The rise of consumer resilience

      7 Nov 2017

    Allan Swart ©
    #Pamro2017: Data is becoming the oil of consumer marketing

      29 Aug 2017

    Joe Fuster
    #CEMAfrica2017: ‘Remember that I'm human' - your customer

      21 Aug 2017

    Phakiso Tlali
    #CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

      18 Aug 2017

    Maksym Chornii © –
    #CEMAfrica2017: "Be an experience business or be out of business" - Adobe

      17 Aug 2017

    You hired them, now trust them to get the job done. JR Bale © –
    #CEMAfrica2017: Your employees are always on - now TRUST THEM

      17 Aug 2017

    Simply put? Cut the red tape and empower your staff. Scott Griessel © –
    #CEMAfrica2017: CX predictions for the future, action to take TODAY

      16 Aug 2017

    Data safari: Mapping emerging Africa's analytics
    Data safari: Mapping emerging Africa's analytics

    28 Dec 2015

    New research: How employee emotions' impact on customer experience
    New research: How employee emotions' impact on customer experience

    4 Mar 2015

    Coping under fire
    Coping under fire

      3 Mar 2015

    Engaging with connected consumers - Part 2
    Engaging with connected consumers - Part 2

      12 Feb 2015

    Engaging with connected consumers - Part 1
    Engaging with connected consumers - Part 1

      11 Feb 2015

    The responsive brand: how to handle social media
    The responsive brand: how to handle social media

      3 Nov 2014

    Yuppiechef creams customer service with common sense
    Yuppiechef creams customer service with common sense

      5 Dec 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

      2 Apr 2013

    [2013 trends] Out-of-the-box branding
    [2013 trends] Out-of-the-box branding

      31 Jan 2013

    How to contribute to Bizcommunity, from op-ed pieces to news
    How to contribute to Bizcommunity, from op-ed pieces to news

    Bizcommunity.com  3 Oct 2011

    Bizcommunity launches new dedicated sectors, newsletters
    Bizcommunity launches new dedicated sectors, newsletters

    Bizcommunity.com  20 Sep 2011

    [2011 trends] It's a Wild. Wired. Wellthy. World!
    [2011 trends] It's a Wild. Wired. Wellthy. World!

      18 Jan 2011

    [2011 trends] A year of hard work for brands
    [2011 trends] A year of hard work for brands

      17 Jan 2011

    Training essential in IT sales environment
    Training essential in IT sales environment

      29 Dec 2010

    More CRM news

    More news

    Nicholas Haralambous
    #ECMA18: It's not an apocalypse, it's a retail revolution

     26 Mar 2018

    #ECMA2018: Adopt a humanistic approach to AI
    #ECMA2018: Adopt a humanistic approach to AI

     16 Mar 2018

    #ECMA18: Cracking e-commerce conversion
    #ECMA18: Cracking e-commerce conversion

     16 Mar 2018

    #SeamlessAfrica: An Afrocentric approach to store design
    #SeamlessAfrica: An Afrocentric approach to store design

     9 Mar 2018

    Africa's consumer goods and retail sectors driven by expanding middle class, tech development
    Africa's consumer goods and retail sectors driven by expanding middle class, tech development

    1 Feb 2018

    #BizTrends2018: The new rules of retail
    #BizTrends2018: The new rules of retail

     29 Jan 2018

    Image credit: bruce mars via
    Top ten global consumer trends

    23 Jan 2018

    #BizTrends2018: Top mobile trends for the 2018 consumer
    #BizTrends2018: Top mobile trends for the 2018 consumer

     8 Jan 2018

    Transformation in Africa's digital retail landscape
    Transformation in Africa's digital retail landscape

     22 Dec 2017

    #Trending: The rise of consumer resilience
    #Trending: The rise of consumer resilience

     7 Nov 2017

    Allan Swart ©
    #Pamro2017: Data is becoming the oil of consumer marketing

     29 Aug 2017

    Joe Fuster
    #CEMAfrica2017: ‘Remember that I'm human' - your customer

     21 Aug 2017

    Phakiso Tlali
    #CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

     18 Aug 2017

    Maksym Chornii © –
    #CEMAfrica2017: "Be an experience business or be out of business" - Adobe

     17 Aug 2017

    You hired them, now trust them to get the job done. JR Bale © –
    #CEMAfrica2017: Your employees are always on - now TRUST THEM

     17 Aug 2017

    Simply put? Cut the red tape and empower your staff. Scott Griessel © –
    #CEMAfrica2017: CX predictions for the future, action to take TODAY

     16 Aug 2017

    Data safari: Mapping emerging Africa's analytics
    Data safari: Mapping emerging Africa's analytics

    28 Dec 2015

    New research: How employee emotions' impact on customer experience
    New research: How employee emotions' impact on customer experience

    4 Mar 2015

    Coping under fire
    Coping under fire

     3 Mar 2015

    Engaging with connected consumers - Part 2
    Engaging with connected consumers - Part 2

     12 Feb 2015

    Engaging with connected consumers - Part 1
    Engaging with connected consumers - Part 1

     11 Feb 2015

    The responsive brand: how to handle social media
    The responsive brand: how to handle social media

     3 Nov 2014

    Yuppiechef creams customer service with common sense
    Yuppiechef creams customer service with common sense

     5 Dec 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

     2 Apr 2013

    [2013 trends] Out-of-the-box branding
    [2013 trends] Out-of-the-box branding

     31 Jan 2013

    How to contribute to Bizcommunity, from op-ed pieces to news
    How to contribute to Bizcommunity, from op-ed pieces to news

     3 Oct 2011

    Bizcommunity launches new dedicated sectors, newsletters
    Bizcommunity launches new dedicated sectors, newsletters

     20 Sep 2011

    [2011 trends] It's a Wild. Wired. Wellthy. World!
    [2011 trends] It's a Wild. Wired. Wellthy. World!

     18 Jan 2011

    [2011 trends] A year of hard work for brands
    [2011 trends] A year of hard work for brands

     17 Jan 2011

    Training essential in IT sales environment
    Training essential in IT sales environment

     29 Dec 2010

    Leaders grapple with tone from the top - PwC
    Leaders grapple with tone from the top - PwC

    12 Jul 2010

    Investment in speech analytics in call centres set to double

     23 Jun 2010

    More CRM news

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