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Online banking fraud keeps Banking Ombudsman on its toes two years running
Online banking fraud keeps Banking Ombudsman on its toes two years running

The Ombudsman for Banking Services (OBS) has released its Annual Report highlighting some interesting statistics for its operations for 2018...

Issued by Ombudsman for Banking Services 2 days ago

Donna Rachelson
Gender equality promotes better economies

The world economy would be less prone to financial collapse with more women in senior roles...

By Donna Rachelson 3 days ago

Online banking fraud keeps ombud on its toes
Online banking fraud keeps ombud on its toes

Customer complaints about internet banking fraud and ATM- and credit card-related issues kept the Ombudsman for Banking Services (OBS) busy in 2018, its annual report says...

17 May 2019

Unpacking the draft Conduct Standard for Banks...
Unpacking the draft Conduct Standard for Banks...

The draft Conduct Standard - published for public comment on 3 May 2019 - aims to introduce requirements applicable to banks, mutual banks and co-operative banks that promote the fair treatment of financial customers of banks...

By Dawid de Villiers, Johann Scholtz and Jessica du Toit 10 May 2019

SA Bank of Athens repositioning as Grobank
SA Bank of Athens repositioning as Grobank

Against the background of South Africa's rapidly evolving and expanding banking landscape, where digital solutions and low-cost operating models have become some of the top challenges, the former South African Bank of Athens has repositioned itself as a new banking entity - Grobank...

Issued by Grobank 25 Apr 2019

Pensioners targeted in credit card fraud, stats show
Pensioners targeted in credit card fraud, stats show

In the review of the first quarter of 2019, the Ombudsman for Banking Services has seen an alarming increase in credit card fraud...

Issued by Ombudsman for Banking Services 12 Apr 2019

Image source: Getty/Gallo
Bank customer loyalty eroded by vanilla offerings

Core banking products are largely undifferentiated across the various brands, resulting in customers who are becoming increasingly multi-banked...

11 Apr 2019

Image source: Getty/Gallo
Errant foreign exchange traders sanctioned

The South African Reserve Bank (Sarb) has imposed administrative sanctions on three authorised dealers in foreign exchange with limited authority (ADLAs)...

3 Apr 2019

Akinwale Goodluck
Policy and the potential of mobile money for financial inclusion

Mobile money has changed the face of financial services forever. It has driven significantly greater financial inclusion in emerging markets around the world, positively impacting whole communities and economies...

By Akinwale Goodluck 29 Mar 2019

Image source: Gallo/Getty
Customer experience will make or break traditional banks

This is a watershed year for the banking sector as traditional banks face intense competition and disruption from new entrants such as Discovery Bank, Bank Zero and TymeBank...

27 Mar 2019

Interoperability and financial inclusion in Africa
Interoperability and financial inclusion in Africa

There is still $400m unbanked in Africa, and the goal is to work with the private and financial sector to connect the poor with adequate financial systems...

By Nicci Botha 20 Mar 2019

Boring bankers vs sexy fintech
Boring bankers vs sexy fintech

A bank is a place that will lend you money if you can prove that you don't need it, the comedian Bob Hope has been quoted as jokingly saying...

By Dalene Sechele-Manana 13 Mar 2019

Image source: Getty/Gallo
The cause and effect of behaviour economics

Psychologically, we are programmed to respond well to being rewarded for good behaviour...

11 Mar 2019

Kobus du Plooy, CEO of Celbux
Mobile wallets still have a way to go

Mobile wallets just haven't lived up to expectations...

6 Mar 2019

Image source: Gallo/Getty
Downgrades, elections and surviving the Zuma era. There's still hope

The latest Budget comes at a difficult time with the elections around the corner, a downgrade hanging in the balance and trying to mop up after nine years of corruption and maladministration...

By Danette Breitenbach 1 Mar 2019

Extra Smart Shopper rewards for TymeBank users
Extra Smart Shopper rewards for TymeBank users

In conjunction with the official launch of TymeBank today, Pick n Pay has announced that Smart Shopper customers with TymeBank accounts will be able to earn extra points - including rewards outside of Pick n Pay...

26 Feb 2019

Youth prefers digital banking
Youth prefers digital banking

Young people opt for digital modes of banking primarily because of convenience, however an undisputed contributing factor is that digital platforms are part of their always-on connected lifestyles...

26 Feb 2019

NDB warns of phishing scam
NDB warns of phishing scam

The New Development Bank (NDB) has warned the banking sector and the public of a fraudulent e-mail scam that requests money transfer requests in the name of the bank...

26 Feb 2019

Response to the 2019 Budget Speech
Response to the 2019 Budget Speech

Similar to the 2018 Medium-Term Budget Policy Statement (MTBPS) this budget was very closely watched with many hoping for clarity on the future direction...

By Nico Esterhuizen (FCCA), Issued by ACCA 21 Feb 2019

A decade down the line. Banking evolution accelerates in 2019
A decade down the line. Banking evolution accelerates in 2019

Ten years after the global banking crisis, 2019 looks like it could be a year of tipping points in the evolution of the industry globally...

21 Feb 2019

Tourvest acquires Travelex's South African assets
Tourvest acquires Travelex's South African assets

The financial services division of integrated tourism group Tourvest has acquired the South African assets of global forex provider, Travelex...

15 Feb 2019

Mike Brown, Nedbank CEO and Vuyani Jarana, CEO: SAA
Nedbank, SAA expand Voyager Mile programme to cheque cards

Nedbank customers can now earn South African Airways (SAA) with every swipe of their cheque card...

14 Feb 2019

#MiningIndaba2019: It looks like a seminal year for investor confidence
#MiningIndaba2019: It looks like a seminal year for investor confidence

With crucial national elections due in May, a debt crisis at state electricity utility Eskom and the Mining Charter still pending, international investors are keeping a close eye on what unfolds...

11 Feb 2019

SingularityU South Africa aims to future-proof Africa through the finance sector
SingularityU South Africa aims to future-proof Africa through the finance sector

"Africa needs to come to grips with owning her future. If there is no plan for the future, then it is quite likely that there is no hope for the future." - Dr. Geci Karuri-Sebina...

Issued by Mann Made 7 Feb 2019

Transactional sector is about to be transformed
Transactional sector is about to be transformed

This year will be a big one for the next-generation transactional sector, with disruption increasingly coming to market and long-standing challenges being overcome...

7 Feb 2019

Maria Ramos, pictured here at the 2009 World Economic Forum early in her tenure at ABSA. Copyright World Economic Forum www.weforum.org / Eric Miller emiller@iafrica.com [CC BY-SA 2.0 (https://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons, CC BY-NC-ND
CEO's exit underscores how few South African women hold top jobs

The CEO of one of South Africa's top four banks - Absa - announced this week that she is retiring after 10 years in this role...

By Nadia Mans-Kemp 31 Jan 2019

Absa's outgoing CEO, Maria Ramos
Absa's Ramos to retire

After a decade at the helm, Maria Ramos, Absa group chief executive will retire at the end of February 2019 when she turns 60, the bank announced...

30 Jan 2019

South Africa’s Finance Minister Tito Mboweni (centre) arrives to deliver the mid-term budget statement to Parliament. EPA-EFE/Nic Bothma
South Africa needs a radical rethink about how it runs its economy

Since South Africa adopted an inflation targeting policy regime, there have been growing concerns that its Reserve Bank is being rigid with its sole focus on price stability -- inflation control...

By Matthew Kofi Ocran 29 Jan 2019

Did you hear the Accounting & Finance Show's free registration is open?
Did you hear the Accounting & Finance Show's free registration is open?

Be inspired by the latest technological solutions in accountancy and finance. Hear how theatre themes are changing the finance function forever...

Issued by Terrapinn 28 Jan 2019

Gerhard Greyling
Open banking and its impact on the financial sector

Digitalisation means that people are banking from their mobile phones, making payments via barcode scanning and even in some cases transacting using cryptocurrency...

By Gerhard Greyling 28 Jan 2019

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