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West African regional bloc adopts new plan to launch single currency in 2027

A group of 15 West African countries have adopted a new road map to launch a single currency in 2027 after its previous plans were derailed by the coronavirus pandemic...

15 hours ago

Customer experience reimagined post-Covid

Tech trends shaping the customer engagement experience in the financial services sector is seeing a growing competition from challenger banks and new technologies that can help traditional players enhance their customer experience and keep up with the disruptors...

By Katlego Tong, Issued by Israel Trade Office to South Africa 14 Jun 2021

Do we really need all this data?

The advent of Protection of Private Information Act (PoPIA) from 1 July 2021 will make us all look at how we collect information from subjects and to question what is necessary to gather...

By Richard Rattue 11 Jun 2021

#YouthMatters: FNB's Nicholas Riemer is passionate about financial education

Sharing knowledge that helps people make better investment decisions is a huge reward factor for Nicholas Riemer. The 31-year-old heads the investment education space within FNB Wealth and Investments...

By Nicci Botha 10 Jun 2021

Banks need to respond better to social media complaints, or risk fines

With less than a month to go before the Conduct Standard for Banks comes into full effect, local financial institutions are urged to ensure compliance, or risk facing hefty fines...

8 Jun 2021

FNB launches its new #TheChangeables brand campaign

FNB has launched a new brand communication campaign, #TheChangeables, to celebrate South Africans who take challenges in their stride...

7 Jun 2021

E-payments are the catalyst for a global cashless society

Covid-19 has ramped up the role digitalisation plays in the financial lives of more and more of the world's population...

2 Jun 2021

NCR and Cardtronics merger gains approval with conditions

The Competition Commission has conditionally approved the proposed merger and acquisition of Cardtronics by NCR...

31 May 2021

Open banking as an opportunity: 3 approaches and what lies ahead

Banks are increasingly competing in a world where non-banks are able to create a direct traditional banking relationship with customers...

By Jigyasa Singh 27 May 2021

Sarb looks into central bank digital currency

The South African Reserve Bank (SARB) is conducting a study into the feasibility, desirability and appropriateness of a central bank digital currency (CBDC)...

25 May 2021

South Africa's Top 50 most valuable brands for 2021

The Top 50 most valuable South African brands were initially forecasted to lose over R65bn in cumulative brand value (15%) during the pandemic. However, resolve and resilience have meant the Top 50 have only recorded a 2% (R8.8bn) decrease in cumulative brand value...

24 May 2021

South Africa's rand firms as central bank holds rates, stocks rise

South Africa's rand firmed on Thursday after the central bank kept lending rates unchanged, but said it would not hesitate to tighten policy to contain rising prices...

By Olivia Kumwenda-Mtambo & Tanisha Heiberg 21 May 2021

Nigeria is making progress with financial inclusion: here's how

In developing economies, many people are excluded in various ways from financial services.Including them is necessary for three main reasons...

By Emmanuel Mogaji 20 May 2021

Responsible lenders need to lead the charge towards financial literacy

South Africa has a well-developed formal financial sector, however the country also has a population that ranks high in terms of indebtedness...

By Brett van Aswegen 19 May 2021

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