Search for:

Retail Trends

Trend Report indicates the future of things is the Internet of Things

At the recent DHL Global Technology Conference in Dubai, DHL and Cisco jointly released a new Trend Report focused on the Internet of Things (IoT). It estimates that there will be 50 billion devices connected to the Internet by 2020 compared to 15 billion today and looks at the potential impact this technological revolution will have on business.
Trend Report indicates the future of things is the Internet of Things
© Mimi Potter - Fotolia.com

Ken Allen, CEO DHL Express and Board Sponsor Technology, said, "We have a deeply held belief in the positive powers of global trade. Yet, as our Global Connectedness Index 2014 revealed, the overall level of global connectedness remains surprisingly limited. There is huge potential for countries to increase their connectedness further and prosper through trade, integration and technology. We believe IoT will be a primary enabler of this global transformation."

IoT will change the 'last mile'

The value at stake, of a combination of increased revenues and lower costs that is created or will migrate among companies and industries when new connections are made, reveals the huge potential when the Internet and networks expand their connections to warehousing, freight transportation and other elements of the supply chain. For any organisation with a supply chain or logistics operations, IoT will have game-changing consequences, from creating more 'last mile' delivery options for customers, to more efficient warehousing operations and freight transportation.

According to Cisco's economic analysis, IoT will generate $8 trillion worldwide in Value at Stake over the next decade. This will come from five primary drivers: innovation and revenue ($2.1 trillion); asset utilisation ($2.1 trillion); supply chain and logistics ($1.9 trillion); employee productivity improvements ($1.2 trillion); and enhanced customer and citizen experience ($700 billion).

"Digital disruption is all around us and it is having massive implications for business. Digitisation and the expansion of IoT is a catalyst for growth, which is driving new economic models and enabling organisations to remain competitive and embrace the pace of change happening globally. This report clearly demonstrates that digitisation and the IoT will deliver long term efficiencies and growth opportunities across a wide range of industries," commented Chris Dedicoat, president, EMEAR for Cisco.

Operational efficiencies

According to the report, over the next decade, the logistics industry could unlock higher levels of operational efficiency as the IoT connects in real time millions of shipments being moved, tracked and stowed each day.

In warehousing, connected pallets and items will be a driver for smarter inventory management. In freight transportation, tracking and tracing of goods becomes faster, more accurate, predictive and secure while analytics of a connected fleet can help to predict asset failure and to schedule maintenance checks automatically.

Finally, connecting delivery personnel with surrounding vehicles and people can become a way of monetising and optimising the return trip to improve efficiency and service in last mile delivery. For customers, this means DHL can provide an even faster, more reliable and cost-effective service.

"IoT is the connection of almost anything, from parcels to people via sensor technology to the web and both Cisco and DHL believe this will revolutionise business processes across the entire value chain including supply chain and logistics. To get the maximum global economic benefit, we'll need to understand how all components in the value chain converge and this will require a comprehensive collaboration, participation and the willingness to invest to create a thriving IoT eco system for sustainable business processes. The new Trend Report is another step towards making sure DHL delivers the benefits of IoT to our customers," said Markus Kückelhaus, VP Innovation & Trend Research, DHL Customer Solutions & Innovation.

Joint IoT innovation project begins

Cisco Consulting Services and DHL have also announced their collaboration on a joint IoT innovation project that will improve decision-making in the warehouse operations through near real-time data analytics based on Wi-Fi location data of selected devices.

The solution is based on Cisco's Connected Mobile Experiences (CMX), which uses the high-density wireless network to collect aggregate location data on Wi-Fi connected devices.

The Trend Report is available online at www.dhl.com/internetofthings.

Let's do Biz