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Andrew Jennings on surviving the era of digital retail

Andrew Jennings, the former group MD of Woolworths, recently shared valuable survival lessons for retail brands under siege in the digital age...

17 May 2019

Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Retailers must leverage online and offline tactics to succeed

Now that we're in the ninth year of what's dramatically been dubbed 'the retail apocalypse', local retailers have felt the pinch...

By Michael Zahariev 6 May 2019

IRL: AI powers Walmart's store of the future

Over the past few months, a Walmart Neighborhood Market in New York has quietly transformed into the company's first Intelligent Retail Lab...

2 May 2019

Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

Clicks to roll out 41 new stores

Clicks Group is planning a capital investment of R700 million over the next financial year, split across the store and pharmacy network, and group infrastructure to support the increased scale of the business...

23 Apr 2019

Using e-commerce data to build successful pricing strategies

Euromonitor International's new report looks at how building an effective pricing strategy is critical to the successful sales and marketing of any product...

17 Apr 2019

Sellers' reputations in e-retail markets: do they matter?

The volume of online sales has skyrocketed over the last 10 years, taking up larger and larger shares of total retail sales. E-retail sales account now for 10.2% of all retail sales worldwide...

By Fabrizio Casalin 10 Apr 2019

The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

Starting an e-commerce store in South Africa can be a tricky minefield. Luckily, Insaka E-Commerce Academy CEO Warrick Kernes let us in on his six top steps to starting an online business...

By Maroefah Smith 22 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

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