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Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet
Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet

It was inspiring to read about the launch of Waitrose's trial in Oxford offering consumers a range of products free of packaging. Their system isn't revolutionary - smaller supermarkets have been doing the same thing...

By Alison Stowell 3 days ago

Toymaker Hasbro to phase out plastic packaging by 2023
Toymaker Hasbro to phase out plastic packaging by 2023

Hasbro, one of the world's largest toy manufacturers, has stated its ambition to eliminate all plastic in packaging for new products by the end of 2022, including plastic elements like polybags, elastic bands, shrink wrap, window sheets and blister packs...

3 days ago

Direct-to-consumer marketing enigma is not insurmountable
Direct-to-consumer marketing enigma is not insurmountable

Direct-to-consumer (DTC) brands are threatening retailer market share with their unconventional business models and provocative brand ethos...

By Anjali Lai 20 Aug 2019

Prevent poor customer service from killing your brand
Prevent poor customer service from killing your brand

SA businesses are faced with a difficult task. They have to find ways to survive in the face of ongoing political uncertainty, eroding investor confidence, and declining consumer spend...

By Wynand Smit 19 Aug 2019

Image credit: Carlos Muza on Unsplash.
The (growing) importance of data-driven location-based marketing

Multi-location companies have come to rely on data analysis to drive sales, determine and manage brand reputation, refine operational efficiencies, respond to customer queries and deliver superior customer experiences...

19 Aug 2019

Five 3D printing myths
Five 3D printing myths

The first conviction for 3D printing a firearm was recently reported in London, not long after 3D printed masks were used to trick face recognition. Should we be afraid?

By Ahmad Beltagui, Achilleas Sesis and Nikolaos Stylos 16 Aug 2019

Top tips for retail tenant survival
Top tips for retail tenant survival

While, according to StatsSA, retail sales in SA have increased somewhat recently, pressure remains on consumers' discretionary income...

16 Aug 2019

SA design icon Carrol Boyes dies
SA design icon Carrol Boyes dies

Celebrated South African artist, designer and businesswoman Carrol Boyes passed away Wednesday night at the age of 65...

15 Aug 2019

BAT eyes vaping growth in Africa with Twisp takeover
BAT eyes vaping growth in Africa with Twisp takeover

British American Tobacco's acquisition of South African e-cigarette maker Twisp won approval from South Africa's Competition Tribunal on Tuesday...

15 Aug 2019

How The Appliance Bank is helping support the unemployed through entrepreneurship
How The Appliance Bank is helping support the unemployed through entrepreneurship

In partnership with household appliance companies and retailers, The Appliance Bank (TAB) is helping provide income-generating opportunities for SA's unemployed men...

15 Aug 2019

Image credit: Jonathan Kemper on Unsplash.
Licensing royalties. Cost or marketing investment?

Royalties paid for character licensing is not a direct cost to business - it is a marketing cost to increase sales, help build brands and, more importantly, profit margins...

By Alan Radmall 14 Aug 2019

Pep Clothing celebrates 50 years of local production
Pep Clothing celebrates 50 years of local production

Pep Clothing is celebrating 50 years of production in South Africa. The company, which is SA's largest clothing manufacturer under one roof, has reached this milestone birthday despite operating in a strained manufacturing environment...

13 Aug 2019

Customer engagement in an omnichannel world
Customer engagement in an omnichannel world

Omnichannel customer engagement revolves around so much more than just a technology-driven approach. A cross-channel strategy needs to be an integral human one if organisations are to remain competitive...

By Mo Areff 13 Aug 2019

How to expand your SA franchise into the rest of Africa
How to expand your SA franchise into the rest of Africa

According to the latest survey from Fasa, 39% of franchisors have businesses in Africa, outside South African borders. This is equivalent to 1,775 stores in the SA franchise population...

12 Aug 2019

Are we moving into an age of gender-fluid purchasing?
Are we moving into an age of gender-fluid purchasing?

Is it outdated to believe women still shop differently to men? The clich├ęs are men purchase for speed and women are more motivated by price, men are big online shoppers but women still like something tangible...

By Eben Esterhuizen 7 Aug 2019

H&M's first African designer collaboration hits stores this August
H&M's first African designer collaboration hits stores this August

The collaboration between H&M and South African label Mantsho will be available from 15 August 2019...

7 Aug 2019

Lira honoured as first African Barbie role model
Lira honoured as first African Barbie role model

Ahead of Women's Day in South Africa on 9 August, toy manufacturer Mattel has revealed that local singer Lira is the next Barbie role model to be recognised with a one-of-a-kind doll in her likeness...

7 Aug 2019

Philip Morris opens first IQOS flagship in Africa
Philip Morris opens first IQOS flagship in Africa

The only IQOS standalone store on the African continent opened its doors in South Africa recently. The flagship boutique in Sandton City Shopping Centre will help Philip Morris introduce more consumers...

By Lauren Hartzenberg 6 Aug 2019

Kantar CEO, Eric Salama. Image supplied.
Kantar's Eric Salama discusses the way forward under new owner Bain Capital

Kantar CEO Eric Salama presented an update on the new ownership structure and the opportunities under, Bain Capital during a press call held on Thursday...

By Juanita Pienaar 5 Aug 2019

Broll report details plastic usage trends in SA retail industry
Broll report details plastic usage trends in SA retail industry

In its latest Q2:2019 Retail Snapshot, Broll Property Intel takes a look at the non-sustainable use of plastic within the South African retail environment, and various steps being taken to reverse this...

2 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

There are a few basic things every business can do to ensure that its communication strategy is as effective as possible...

By Greg Chen 2 Aug 2019

#Newsmaker: Nqabisa Gabriel on driving sales of plant-based protein products
#Newsmaker: Nqabisa Gabriel on driving sales of plant-based protein products

Infinite Foods, a distributor, licensor and manufacturer of plant-based protein products, has appointed Nqabisa Gabriel as its area sales manager...

By Lauren Hartzenberg 2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape
Major shifts on the horizon in Nigeria's consumer landscape

The Nigerian consumer landscape is set for a multitude of shifts. By 2025, 55% of Nigerians will live in cities or towns as a result of 50% growth in population in urban areas, which represents the fastest urban growth rate globally...

1 Aug 2019

Image source: Gallo/Getty.
African online payments sector boosted by major deal

Kenyan headquartered DPO Group has acquired PayFast for an undisclosed sum in a deal that will give local business owners an easier way to accept payments in 18 African countries...

31 Jul 2019

How SAB (almost completely) localised its supply chain
How SAB (almost completely) localised its supply chain

The South African Breweries sources nearly all of its raw materials - used in the brewing process - from local South African suppliers...

31 Jul 2019

Key trends across retail channels in Africa
Key trends across retail channels in Africa

With a growing young population coupled with rapid urbanisation and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets...

By Christy Tawii 31 Jul 2019

Image credit: Sylvie Tittel on Unsplash.
The impact of plain packaging on brand value

The debate around the issue of plain packaging once again highlights the value of product branding and its impact on brand value...

By Catherine Kruger 30 Jul 2019

Image credit: Franki Chamaki on Unsplash.
There is no such thing as market saturation

There is no such thing as market saturation, just first-base thinking, writes Bogosi Motshegwa...

By Bogosi Motshegwa 30 Jul 2019

Hello Paisa launches Malaicha collection, delivery service app for Zimbabweans
Hello Paisa launches Malaicha collection, delivery service app for Zimbabweans

Zimbabweans living in South Africa may now send goods and groceries back home as Hello Paisa launched its Malaicha.com collection and delivery service app...

30 Jul 2019

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