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SOUTH AFRICA

Improved baggage tracking key to ensuring passenger satisfaction

Enabling the air transport community to scale up tracking capabilities without needing massive capital investment from the community, has the potential to grow every airport's passenger capacity by orders of magnitude...

By Peter Drummond 20 Aug 2019

GLOBAL

Stronger regulation of powerful airports needed to protect consumers

The International Air Transport Association has welcomed the European Commission's evaluation of the Airport Charges Directive which highlights the need to further strengthen the Directive to protect consumers...

17 Jul 2019

GLOBAL

To protect us all, babies travelling overseas may need the measles shot at 6 months instead of 12

Babies are normally vaccinated against measles at 12 months old. But doctors are now suggesting having the shot as early as six months might be worthwhile for youngsters traveling overseas.

By Nicholas Wood, Alexis Pillsbury and Jean Li-Kim-Moy 28 Jun 2019

GLOBAL

New X booking code for non-binary gender travellers

As on 1 June 2018, Travelport will be implementing a new booking code for non-binary gender airline passengers. The new code offers the option to choose "X", rather than "M" or "F"...

31 May 2019

GLOBAL

Rethinking tourism so the locals actually benefit from hosting visitors

The future of tourism depends on ensuring visitors do not wear out their welcome. Giving locals more of a say in tourism can help ensure they share in the benefits and minimise the costs...

By Freya Higgins-Desbiolles 24 May 2019

GLOBAL

TPConnects launches IATA NDC-based SaaS software for global travel agents

TPConnects SaaS-based solution addresses the current problem of 99% of the travel agents lacking their own digital assets...

2 May 2019

GLOBAL

Qatar Airways strengthens ties with Amadeus to maximise revenue, improve customer experience

Last summer, the aviation industry set a new record, with over 200,000 aircraft taking to the skies every day. In a competitive marketplace, airlines are looking for the right technology that enables them to deliver memorable experiences for their customers...

26 Apr 2019

GLOBAL

New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

GLOBAL

Event buyer tips on the benefits of booking an arena venue

To many, arenas are the place to go to see your favourite band or sporting team play. However, increasingly arenas are becoming the 'hidden gem' of the business events world...

25 Apr 2019

GLOBAL

Forbes Travel Guide to open new office in Cape Town

"Forbes Travel Guide has been verifying luxury for more than 60 years, and we look forward to sharing the finest properties in the region with consumers."

24 Apr 2019

GLOBAL

Travellers called to comply with SA's import regulations

The Department of Agriculture, Forestry and Fisheries has called all international travellers, who will be visiting or returning to South Africa during the Easter holidays, to comply with the country's import requirements for agricultural and related regulated products...

18 Apr 2019

GLOBAL

6 aviation claim trends to watch

The global airline industry has experienced some of its safest years ever, yet the number of claims shows no sign of abating...

17 Apr 2019

GLOBAL

Boeing crashes and Uber collision show passenger safety relies on corporate promises, not regulators' tests

Government regulators and industry experts often overlook the complexities and risks of human-technology interactions and increasingly rely on companies' voluntary oversight and self-assessments...

By Adam Gabriele and Thaddeus R. Miller 17 Apr 2019

GLOBAL

MSC Cruises unveils plans for new cruise terminal at PortMiami

The new terminal will provide enhanced end-to-end customer experience for the benefit of both embarking and disembarking MSC Cruises guests...

12 Apr 2019

GLOBAL

Tourists behaving badly are a threat to global tourism, and the industry is partly to blame

Tourism brings many benefits to communities around the world. But tourism hotspots are feeling the strain as tourist numbers increase. Locals resent being crowded out of restaurants and parks. They resent paying inflated prices. Most of all they resent tourists behaving badly...

9 Apr 2019

GLOBAL

2019 Henley Passport Index: Top global passports revealed, SA improves ranking

South Africa has ranked 51st on the 2019 Henley Passport Index, occupying third place in sub-Saharan Africa...

29 Mar 2019

GLOBAL

Why chefs are key in promoting sustainable food systems

Chefs play an important role in inspiring people around the world to support sustainable food production, adopt healthy diets and avoid food waste...

28 Mar 2019

GLOBAL

Boeing is doing crisis management all wrong

Here's what a company needs to do to restore the public's trust...

By Kelli Matthews 26 Mar 2019

GLOBAL

Ethiopian Airlines: 737- Max 8 data, voice recorder recovered

Ethiopian Airlines announces that the Digital Flight Data Recorder and Cockpit Voice Recorder of ET302 have been recovered...

11 Mar 2019

GLOBAL

Travelport's new campaign to support airline passengers with intellectual disabilities

Travelport has launched a global campaign to improve awareness and use of the DPNA Special Service Request code...

8 Mar 2019

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