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Ann Crotty for Just Share
Business Analyst
Remuneration: | R30000 - R40000 per month |
Location: | East Rand |
Reference: | #CAW005733/NT |
Company: | SydSen Recruit |
We are seeking an experienced and detail-oriented business analyst to join our team. The successful candidate will be responsible for reviewing, documenting, and improving existing automated processes. This role will also involve
identifying and addressing technical and process debt to enhance operational efficiency and effectiveness within the insurance industry.
Requirements:
- Bachelor’s degree in business administration, informatio technology, computer science, or a related field.
- Relevant certifications in business analysis are a plus.
- Minimum of three years’ experience in business analysis, process improvement, or a similar role.
- Proven experience in the insurance sector, preferably within funeral insurance.
- Strong understanding of automated processes, workflow management, and technical debt.
- Excellent analytical and problem-solving skills.
- Strong documentation and technical writing abilities.
- Proficiency in process mapping tools (e.g., Visio, Draw.io) and business analysis software.
- Familiarity with project management methodologies (e.g., Agile, Scrum).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organisational skills.
Process review and documentation:
- Conduct comprehensive reviews of all existing automated processes.
- Document current processes, workflows, and system interactions in detail.
- Develop and maintain process maps, diagrams, and related documentation.
- Analyse documented processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Recommend and design improvements to enhance process efficiency and effectiveness.
- Work with IT and other departments to implement process changes and improvements.
- Collaborate with the development team to identify and document areas of technical debt within the existing systems and processes.
- Prioritise technical debt items based on impact and urgency.
- Collaborate with the development team to address and mitigate technical debt.
- Work closely with various stakeholders including IT, operations, and management to understand requirements and gather insights.
- Facilitate workshops and meetings to gather requirements and discuss process improvements.
- Communicate findings, recommendations, and progress to stakeholders effectively.
- Analyse process-related data to identify trends, issues, and opportunities for improvement.
- Prepare and present detailed reports and presentations to management and stakeholders.
Apply online now at: www.sydsenrecruit.com
Sydsen Recruit (follow us on Facebook, Instagram and LinkedIn)
Posted on 11 Jun 09:42, Closing date 11 Jul
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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