Operations Data Specialist

• Relevant diploma, degree, or other tertiary qualification.
• Proven SQL experience is essential
• Knowledge and experience in one or more coding languages
• Strong experience with data visualization and storytelling, particularly using Power BI and the Microsoft suite
• Proven Salesforce experience
• Experience in building dashboards using visualization tools, specifically Power BI, and familiarity with Python (specifically Matplotlib)
• Experience with Databricks is a significant advantage
• Previous experience with project management, project implementation, and project plan drafting is essential

• Management of a team ensuring that performance management is in place and that KPI’s are managed
• Ensuring all projects in operations are prioritised and scoped
• Ensure that all auxiliary data systems (Skyvia, Survey Sparrow etc.) are secure and functioning
• Support the Mar-tech team in implementation of Marketing Cloud processes and journeys
• Ensure that all Power BI dashboards in the Ops Data scope are maintained and refreshed as agreed with by the relevant role players
• Create and review existing standard operating procedures together with team and ensure execution thereof