
Icasa launches another inquiry into streaming service competition

The inquiry, initiated in 2016 and revisited in 2021, was further extended into the 2022-2023 financial year because of evolving technological and market developments.
In 2021, Icasa witnessed seismic shifts in the broadcasting landscape, particularly with the rise of over-the-top (OTT) streaming platforms like Netflix and Disney+, which have redefined competition in the sector.
Chairperson Dr Keabetswe Modimoeng expressed the need for robust consultation, saying that any regulatory intervention must consider current policy developments and technological trends.
Key aspects under review include:
- The definition of relevant markets and market segments.
- The effectiveness of competition within these markets.
- Barriers to entry, including regulatory, legal, and structural impediments.
- Dynamic market functioning influenced by technological changes and shifting consumer behaviours.
Trading blows
While traditional broadcasters like MultiChoice have argued that the market is fiercely competitive, with OTT platforms representing their biggest threat, the SABC has advocated for sector-specific regulations to ensure the sustainability of public and free-to-air broadcasting.
The national broadcaster used the 2021 hearings to raise concerns about the monopolistic tendencies in the market, particularly the dominance of MultiChoice in premium content acquisition and distribution.
It supports rights unbundling, contract shortening, and improved access to premium content for free-to-air broadcasters.
MultiChoice argued the need for a technology-neutral regulatory approach that recognises the growing competition from global OTT players.
Notably, local OTT offerings such as DStv Stream and SABC Plus now compete more directly with international services through sports content and other premium offerings.
Submission deadline
Stakeholders are invited to provide written representations within 45 working days of the supplementary discussion document's publication.
These contributions will shape Icasa’s final findings and its approach to regulating this dynamic industry.

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