Retail Trends

Marketing & Media trends

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PayU data reveals shifting online shopping patterns this Black Friday

Everything from the late-night shopping frenzy, to payment methods and basket size has changed when it comes to Black Friday...

1 day ago

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Black Friday spend in SA - the numbers so far

Black Friday transactions tallied so far point to improved performance from last year...

1 day ago

Source: ©mangostar -
More shoppers panic buying ahead of festive season - report

New Oracle study finds 66% of consumers are worried that supply chain disruptions will ruin their holiday shopping plans...

25 Nov 2021

Source: ©Andriy Popov -
#CEM21: Managing customer needs - Humans vs tech or human and tech?

WATCH: Technologies such as blockchain, AI, robotics and VR have become commonplace as they allow us to understand consumer behaviour and meet customers where they are. But, what about that personal touch?

Danette BreitenbachBy Danette Breitenbach 19 Nov 2021

Retailers to get R11.3bn Black Friday boost, with general dealers claiming biggest share
Retailers to get R11.3bn Black Friday boost, with general dealers claiming biggest share

South African retailers are expected to ring up around R11.3bn in additional sales over the period of November as consumers splash out on Black Friday deals, with general dealers expected to capture a 55% share...

18 Nov 2021

SA data reveals a dramatic decline in shopping trip frequency
SA data reveals a dramatic decline in shopping trip frequency

SA shoppers have dramatically reduced the frequency of their monthly shopping trips, which are down from an average of five trips per month two years ago, to an average of three, according to an analysis by NielsenIQ...

17 Nov 2021

SA retailers throw their hats into the ring this Singles' Day
SA retailers throw their hats into the ring this Singles' Day

While Black Friday has entrenched itself as a firm fixture on the retail calendar in SA, Singles' Day is inching its way onto the local promotions scene with a growing number of retailers driving sales activities around the event...

Lauren HartzenbergBy Lauren Hartzenberg 10 Nov 2021

Source: Pexels
Retailers, ignore customer experience expectations at your peril

Organisations with the foresight to implement business strategies that factor in customer expectations and consumers' appetite for digital solutions have proven to be more resilient...

By Ajay Lalu 3 Nov 2021

SA's top consumer product innovations for 2021 - Bases
SA's top consumer product innovations for 2021 - Bases

The 'Bases Top Breakthrough Innovations' 2021 awards highlight some of the most successful and well-received consumer product innovations...

2 Nov 2021

#LetsTalkDigital: Changing consumer trends post pandemic with Alexander Leibner
#LetsTalkDigital: Changing consumer trends post pandemic with Alexander Leibner

This week's guest is Alexander Leibner, futures strategist and media entrepreneur...

28 Oct 2021

Elizma Nolte
What's the future of shopping?

The future of shopping seems to be heading towards a space where online and offline will be merged...

26 Oct 2021

Beyond omnichannel: Embracing 'un-retail' and the store as a stage
Beyond omnichannel: Embracing 'un-retail' and the store as a stage

Retail formats and experiences have become the new stock, says Kayleigh Fazan, founder of the International Retail Academy...

18 Oct 2021

5 ways to reimagine the retail experience
5 ways to reimagine the retail experience

Now is the time for retail brands to ambitiously reimagine their relationships with customers, and to set the bar high, says Accenture's John Watling...

John WatlingBy John Watling 12 Oct 2021



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