![Richard Firth](https://biz-file.com/b/1406/389376.jpg?1)
Richard Firth
A stalwart of the South African IT industry, Richard has been involved in the technology arena since 1989. With diplomas in Information Technology and Business Process Re-engineering, his successful career in IT has spanned various roles, including programming, IT implementation, and various management positions culminating in his current responsibilities as Chairman & CEO of MIP Holdings. He sits on the Boards of both Itemate and !Waytag.
![South African ISPs must do better. Source: 2H Media/Unsplash](https://biz-file.com/c/2308/709491-208x117.jpg?5)
South Africa's ISPs must do better
Richard Firth 18 Aug 2023
![AI can enhance customer experience](https://biz-file.com/c/2002/540568-208x117.jpg)
AI can enhance customer experience
Richard Firth 28 Feb 2020
![BPM is dead, long live BPS](https://biz-file.com/c/1810/464240-208x117.jpg)
BPM is dead, long live BPS
Richard Firth 18 Oct 2018
![Build fans, not audiences](https://biz-file.com/c/1504/274923-208x117.jpg?1)
Build fans, not audiences
Richard Firth 22 Apr 2015
![Richard Firth](https://biz-file.com/b/1406/389375-208x117.jpg?1)
Harnessing workflow and mobility
Richard Firth 30 Mar 2015
![Richard Firth](https://biz-file.com/b/1406/389375-208x117.jpg?1)
The rise of the super app
Richard Firth 29 Jun 2014
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