Aimeé Serrão

Aimeé Serrão

Director at Arion Communications. Specialises in content writing and editing.
Location:Johannesburg, South Africa

Profile

Aimee Serrao is a director at Arion Communications. She holds a Masters degree in Communication and Media Studies from Monash University. She has a passion for communications, media and copywriting. Contact Aimee at aimee@arioncommunications.co.za
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Current employment

Director
Arion Communications - www.arioncommunications.co.za
Present - Johannesburg
High Commission of Canada to South Africa with accreditation to Lesotho, Madagascar, Mauritius & Namibia Provides support to the Trade Commissioners: Development/Maintenance of Knowledge of Policies and Electronic Tools ·of policies relating to promoting Canada’s commercial and economic interests in foreign markets, attracting local investment to Canada, and identifying potential Canadian and local S&T partnerships, of all related client service policies and practices Operational Contacts ·Establishes and maintains a range of operational contacts in local firms, industry associations, and government organisations ·Prepares associated briefings for the officers prior to their outcalls Registering and Tracking of Information Requests · Receives, registers, assigns, tracks incoming emails and phone calls; sends out interim replies, and coordinates the development of responses to information requests received by the IBD program, using the Virtual Trade Commissioner (VTC) and TRIO, the client relation management system Research and Drafting of Responses to Requests · Conducts independent research of information sources to support IBD activities · Develops portions of responses to complex enquiries for review and approval by the appropriate Trade Commissioner Administration ·completing hospitality and travel advances/claims; maintaining electronic and hard copy files, manuals; updating/inputting TRIO, filling in during the absence of the appropriate Trade Commissioner Visit Program Coordination · Coordinates visit programs for incoming business missions and senior federal and provincial government officials · Advises clients of pre-qualified service providers who can assist them with their detailed requirements, including catering, hospitality, translators, interpreters, etc. Updating of Web Site/ Electronic Systems · Edits and manages IBD web site files, and develops and recommends structural changes to the website to Headquarters or the Internet Webmaster as appropriate

Experience

Tutor
Monash University
1 Feb 2010 - 1 Dec 2012 - Johannesburg
Preparing and taking tutorial classes - (First, Second and Third year undergraduate level) Marking of assignments and examinations I have taken and prepared three lectures Fulfilling general administration duties

Qualification

Communication and Media
Year completed:2013
Education level:Masters
Institution:Monash University
Location:Johannesburg
 
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