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Personal brand leads organisational brand
Personal brand leads organisational brand

There's a lot of emphasis on personal brand these days, which is not surprising given the power of social media networking...

By Johnny Johnson 30 Jul 2019

Customer satisfaction is not enough. Delight your customers!
Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is simply no longer enough to ensure business success. Customers want to feel important, engaged and valued. They don't want to be satisfied - they want to be delighted!...

By Mornay Roberts-Lombard 23 Apr 2019

#Bookmarks2019: Transformation isn't just about your scorecard or employing more black people
#Bookmarks2019: Transformation isn't just about your scorecard or employing more black people

Having won the same award in 2017, Nomacala Mpeta, head of learning at Digify Africa, explains why they're proud to be recognised a second time for leading the push for transformation in digital and encourages more agencies and NGOs to recognise the need to do so as a business imperative in corporate SA...

By Jessica Tennant 11 Apr 2019

#Propak19: Developing artisan skills for the future
#Propak19: Developing artisan skills for the future

Twenty years ago, there were in excess of 50,000 to 70,000 artisans employed throughout the mining, manufacturing, construction and local authorities' sectors in SA...

By Danette Breitenbach 28 Mar 2019

Build a culture of curiosity to retain clients
Build a culture of curiosity to retain clients

I became curious about curiosity when I came across a nice article in the Guardian that pointed out how unhelpful the expression 'curiosity killed the cat' was to children's development. Why would you want to encourage someone to be less curious?

By Tony Spong 25 Mar 2019

How to build a corporate culture for your remote team
How to build a corporate culture for your remote team

Did you know that almost 80% of knowledge workers worldwide work at least one day of each week remotely? By 2020, analysts expect that more than 1,3-billion people will work remotely...

By Dorine Reinstein 20 Mar 2019

Risks of the virtual workplace and how to minimise them
Risks of the virtual workplace and how to minimise them

More and more businesses are expanding into a virtual world, which has advantages for employers and employees alike, but challenges and risks too...

By Rosalind Davey 7 Mar 2019

5 ways AI is changing the workplace
5 ways AI is changing the workplace

Every now and again, a rising technology comes along and fundamentally changes the way we work. Artificial intelligence, or AI, has been at the forefront of recent discussion...

By Farren Roper 13 Feb 2019

#BizTrends2019: Digital, data-driven biometrics
#BizTrends2019: Digital, data-driven biometrics

The global biometrics market is growing rapidly. In fact, research indicates that the global market is growing a compounded growth rate of 22.9%...

By Pine Pienaar 15 Jan 2019

#BizTrends2019: When it comes to gazing, crystal ball beats navel in 2019
#BizTrends2019: When it comes to gazing, crystal ball beats navel in 2019

In this age of overflowing inboxes, diaries filled with meetings sandwiched between conference calls and yet another round of performance assessments, managing time and focus requires Herculean effort...

By Johan Botes 7 Jan 2019

#RecruitmentFocus: Recruiters must embrace technology to stay relevant, says Giraffe CEO
#RecruitmentFocus: Recruiters must embrace technology to stay relevant, says Giraffe CEO

Founded in 2015, high-volume recruitment tech startup Giraffe has since attracted over 500,000 South African jobseekers to its platform...

By Sindy Peters 12 Dec 2018

#RecruitmentFocus: Noella Coursaris Musunka on the power of mentorship in Africa
#RecruitmentFocus: Noella Coursaris Musunka on the power of mentorship in Africa

International model, philanthropist and advocate for women and children empowerment Noella Coursaris Musunka was recently in SA to accept an award in recognition of her humanitarian work in Africa...

By Sindy Peters 10 Dec 2018

Image credit: Chase Clark via .
Are you living curiously in a world of constant innovation?

In a world of constant innovation, business leaders need to engage in curious conversations to uncover new ways to live and work and offers insight five benefits of engaging in curious conversations...

By Joy-Marie Lawrence 26 Nov 2018

How to stay afloat when fake online reviews could sink your business
How to stay afloat when fake online reviews could sink your business

Fake news is a pervasive epidemic. Insidious distortion of truth, fueled by hidden (or blatant) agendas is now accepted as a fact of life...

By Daniella Shapiro 27 Sep 2018

African recruitment startups evolve to tackle unemployment
African recruitment startups evolve to tackle unemployment

Unemployment rates across Africa are too high, but tech startups are coming up with more and more innovative ways of connecting jobseekers with opportunities...

By Tom Jackson 29 Aug 2018

The social path to optimising your content marketing efforts
The social path to optimising your content marketing efforts

Your business having a social presence is all good and well, but if there's no strategy in place, you're wasting your time and potentially damaging your reputation...

By Jessica Tennant 7 Aug 2018

5 essentials of purposeful communication to become an inspiring leader
5 essentials of purposeful communication to become an inspiring leader

Communicating on purpose is not about changing you into an inauthentic communicator. It's about making sure that your message does not get lost in translation...

By Brian Eagar 27 Jul 2018

#SourceAfrica2018: Why Africa's clothing sector could lead in responsible sourcing
#SourceAfrica2018: Why Africa's clothing sector could lead in responsible sourcing

Whether you are a retailer, brand or manufacturer, the need to proactively manage social compliance issues in your supply chain has never been greater...

By Lauren Hartzenberg 6 Jul 2018

How consumer trends are transforming executive DNA
How consumer trends are transforming executive DNA

Executive DNA is not immutable. Requirements shift. Profiles change. Business needs and economic conditions are obvious drivers, but societal factors, technology developments and the spirit of the times play a major role in how executives see themselves, their role and priorities...

By Annelize van Rensburg 4 Jul 2018

#MFGIndaba: Business beyond 2020
#MFGIndaba: Business beyond 2020

For manufacturers to stay ahead they need to think consciously about the next thing and come up with the next thing...

By Danette Breitenbach 26 Jun 2018

Health and safety: the recipe for a better logistics industry
Health and safety: the recipe for a better logistics industry

Did you know that South Africa has some of the worst road-safety statistics in the world?[i] Accidents hit the economy hard when vehicles have to be repaired or replaced and often goods in transit are destroyed or delayed...

By Morné Stoltz 16 May 2018

Bruce Daisley of Twitter on the power of amazing culture businesses (Part 3)
Bruce Daisley of Twitter on the power of amazing culture businesses (Part 3)

Bruce Daisley is VP for Europe at Twitter, and runs the Eat Sleep Work Repeat podcast. In the last part of this three-part article, Jon Ratcliffe chatted with him about purpose, well-being, what advice he can give young students entering the industry...

By Jon Ratcliffe 19 Apr 2018

Microsoft 4Afrika launches AppFactory in Kenya
Microsoft 4Afrika launches AppFactory in Kenya

The United States International University - Africa (USIU-Africa), in collaboration with Microsoft's 4Afrika Initiative, has launched Kenya's first AppFactory at the Incubation and Innovation Center (I2C) in Nairobi, aimed at improving local IT skills...

By Tom Jackson 13 Feb 2018

Controlling the narrative from the glass box
Controlling the narrative from the glass box

Brands are more accountable than ever in an age of radical transparency...

By Leon Ayo 30 Nov 2017

#EntrepreneurMonth: Building a true African haircare brand with AfroBotanics
#EntrepreneurMonth: Building a true African haircare brand with AfroBotanics

In six years South African natural haircare brand, AfroBotanics, went from being manufactured in founder Ntombenhle Khathwane's garage to a fully equipped factory in Midrand...

By Lauren Hartzenberg 30 Nov 2017

Empowering millennials through mobility
Empowering millennials through mobility

The millennial generation is changing the game globally - more specifically: how they communicate with businesses, what and how they purchase, and what they value most...

By Des Fenner 17 Nov 2017

Image credit: Mark Adams -
Managing your business in the freelance economy

Remote working is the way of the future, and with the rise of the gig economy, driven by an ever-growing freelance workforce, comes the challenge of project managing a team working from different locations...

By Dan Marcus 13 Nov 2017

#EntrepreneurMonth: Fashion meets chocolate in Rich Factory-Aero collaboration
#EntrepreneurMonth: Fashion meets chocolate in Rich Factory-Aero collaboration

With its unique silhouettes and colourful African prints, Rich Factory designs demand attention. The creative force and founder of the brand is Zambian-born, South Africa-dwelling Rina Chunga...

By Lauren Hartzenberg 6 Nov 2017

#EntrepreneurMonth: A different perspective on sugar from the sugarcane fields of Mauritius
#EntrepreneurMonth: A different perspective on sugar from the sugarcane fields of Mauritius

Shaheen Rajabally launched Natura Sugars - the only range of truly unrefined sugars in South Africa and exclusively sourced from Mauritius. We asked Rajabally to tell us the sweet story of Natura Sugars...

By Cari Coetzee 2 Nov 2017

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 20 Oct 2017

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