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    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps 
    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

    By Lauren Hartzenberg 10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    Source: ©ammentorp via
    The metaverse offers challenges and possibilities for the future of the retail industry

      4 Jan 2023

    Source:
    5 retail predictions ahead of the holiday season

    29 Nov 2022

    How digital tech, ambience and sustainability drive in-store shopper behaviour
    How digital tech, ambience and sustainability drive in-store shopper behaviour

    25 Oct 2022

    Source: Supplied
    Diageo buys flavour-matching AI tech company Vivanda

    7 Jul 2022

    China's retail revolution: Innovations that could change the way the world shops
    China's retail revolution: Innovations that could change the way the world shops

      11 Mar 2022

    Wish rolls out shoppable video feature Wish Clips
    Wish rolls out shoppable video feature Wish Clips

    18 Feb 2022

    Source: Supplied
    Retail and the metaverse: A new world of consumer connection

    9 Feb 2022

    Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce
    Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

    13 Jan 2022

    Source: Sergey Soldatov -
    AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

      7 Jan 2022

    Source: ©mangostar -
    More shoppers panic buying ahead of festive season - report

    25 Nov 2021

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    More CRM news

    More news

    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps

     23 Jun 2023

    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

     10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    Source: ©ammentorp via
    The metaverse offers challenges and possibilities for the future of the retail industry

     4 Jan 2023

    Source:
    5 retail predictions ahead of the holiday season

    29 Nov 2022

    How digital tech, ambience and sustainability drive in-store shopper behaviour
    How digital tech, ambience and sustainability drive in-store shopper behaviour

    25 Oct 2022

    Source: Supplied
    Diageo buys flavour-matching AI tech company Vivanda

    7 Jul 2022

    China's retail revolution: Innovations that could change the way the world shops
    China's retail revolution: Innovations that could change the way the world shops

     11 Mar 2022

    Wish rolls out shoppable video feature Wish Clips
    Wish rolls out shoppable video feature Wish Clips

    18 Feb 2022

    Source: Supplied
    Retail and the metaverse: A new world of consumer connection

    9 Feb 2022

    Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce
    Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

    13 Jan 2022

    Source: Sergey Soldatov -
    AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

     7 Jan 2022

    Source: ©mangostar -
    More shoppers panic buying ahead of festive season - report

    25 Nov 2021

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

     15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

     4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

     24 Jul 2020

    How mobile technology is driving sales in physical retail stores
    How mobile technology is driving sales in physical retail stores

     10 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    When the coronavirus gets tough, the tough get stockpiling
    When the coronavirus gets tough, the tough get stockpiling

     3 Apr 2020

    Image source: .
    Two SA companies among Stevie Awards finalists for Sales and Customer Service

    17 Jan 2020

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

     10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

     16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

     2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Trust, transparency issues emerge for banks
    Trust, transparency issues emerge for banks

    27 Oct 2011

    How to contribute to Bizcommunity, from op-ed pieces to news
    How to contribute to Bizcommunity, from op-ed pieces to news

     3 Oct 2011

    Bank customers quick to sign up for debit rewards programs - but slow to redeem
    Bank customers quick to sign up for debit rewards programs - but slow to redeem

    28 Jul 2011

    Stevie Awards call for entries
    Stevie Awards call for entries

    25 Mar 2011

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