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Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.

#YouthMonth: Navigating the intersection of finance and tech in FinOpsKatja Hamilton

#BizTrends: 6 global retail trends making their mark in FMCG

#BizTrends: 6 global retail trends making their mark in FMCG

By Lauren Hartzenberg 10 Feb 2023

5 ways retail will double-down on digital in 2023

5 ways retail will double-down on digital in 2023

24 Jan 2023

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Source: ©gajus -

How Covid-19 accelerated retailer investment in tech

6 Jul 2021

Global shopper confidence surging as consumers return to stores - study

30 Jun 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

How Bezos and Amazon changed the world

Venkatesh Shankar 4 Feb 2021

Gustavo via Pexels

Global consumers ease back into in-store shopping - report

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Jessica Vredenburg and Megan Phillips 24 Jul 2020

How mobile technology is driving sales in physical retail stores

How mobile technology is driving sales in physical retail stores

Leon Coetzer 10 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

When the coronavirus gets tough, the tough get stockpiling

When the coronavirus gets tough, the tough get stockpiling

Xiaodan Pan, Benny Mantin and Martin Dresner 3 Apr 2020

Image source: .

Two SA companies among Stevie Awards finalists for Sales and Customer Service

17 Jan 2020

The most valuable global retail brands for 2019

The most valuable global retail brands for 2019

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023

Successful retail chatbot interactions to grow eightfold by 2023

9 May 2019

Best customer service: The world's top 10 countries

Best customer service: The world's top 10 countries

Alex Hillsberg 10 Sep 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

A virtual magic carpet ride

A virtual magic carpet ride

Our Reporter 16 Nov 2013

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

ClkClk recognised for most innovative technology of 2012

ClkClk recognised for most innovative technology of 2012

15 Mar 2013

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

8 Feb 2013

BlackBerry World: RIM announces Wireless Achievement Award recipients

BlackBerry World: RIM announces Wireless Achievement Award recipients

3 May 2012

Mindshare Technologies president to retire

Mindshare Technologies president to retire

1 Mar 2012

Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

7 Feb 2012

Trust, transparency issues emerge for banks

Trust, transparency issues emerge for banks

27 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

Bank customers quick to sign up for debit rewards programs - but slow to redeem

Bank customers quick to sign up for debit rewards programs - but slow to redeem

28 Jul 2011

Stevie Awards call for entries

Stevie Awards call for entries

25 Mar 2011

Hassle-free sales environment revs vehicle purchases

Hassle-free sales environment revs vehicle purchases

11 Feb 2011

Starwood Hotels & Resorts' customer service now using FaceTime

Starwood Hotels & Resorts' customer service now using FaceTime

21 Jan 2011

2010's top PR stories

2010's top PR stories

6 Jan 2011

Instant redemption opportunities lure in loyalty program customers

Instant redemption opportunities lure in loyalty program customers

18 Nov 2010

More news

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Source: ©gajus -

How Covid-19 accelerated retailer investment in tech

6 Jul 2021

Global shopper confidence surging as consumers return to stores - study

30 Jun 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

How Bezos and Amazon changed the world

Venkatesh Shankar 4 Feb 2021

Gustavo via Pexels

Global consumers ease back into in-store shopping - report

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

Jessica Vredenburg and Megan Phillips 24 Jul 2020

How mobile technology is driving sales in physical retail stores

How mobile technology is driving sales in physical retail stores

Leon Coetzer 10 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

When the coronavirus gets tough, the tough get stockpiling

When the coronavirus gets tough, the tough get stockpiling

Xiaodan Pan, Benny Mantin and Martin Dresner 3 Apr 2020

Image source: .

Two SA companies among Stevie Awards finalists for Sales and Customer Service

17 Jan 2020

The most valuable global retail brands for 2019

The most valuable global retail brands for 2019

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023

Successful retail chatbot interactions to grow eightfold by 2023

9 May 2019

Best customer service: The world's top 10 countries

Best customer service: The world's top 10 countries

Alex Hillsberg 10 Sep 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

A virtual magic carpet ride

A virtual magic carpet ride

Our Reporter 16 Nov 2013

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

ClkClk recognised for most innovative technology of 2012

ClkClk recognised for most innovative technology of 2012

15 Mar 2013

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

8 Feb 2013

BlackBerry World: RIM announces Wireless Achievement Award recipients

BlackBerry World: RIM announces Wireless Achievement Award recipients

3 May 2012

Mindshare Technologies president to retire

Mindshare Technologies president to retire

1 Mar 2012

Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

7 Feb 2012

Trust, transparency issues emerge for banks

Trust, transparency issues emerge for banks

27 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

Bank customers quick to sign up for debit rewards programs - but slow to redeem

Bank customers quick to sign up for debit rewards programs - but slow to redeem

28 Jul 2011

Stevie Awards call for entries

Stevie Awards call for entries

25 Mar 2011

Hassle-free sales environment revs vehicle purchases

Hassle-free sales environment revs vehicle purchases

11 Feb 2011

Starwood Hotels & Resorts' customer service now using FaceTime

Starwood Hotels & Resorts' customer service now using FaceTime

21 Jan 2011

2010's top PR stories

2010's top PR stories

6 Jan 2011

Instant redemption opportunities lure in loyalty program customers

Instant redemption opportunities lure in loyalty program customers

18 Nov 2010

SPS first processor of Street Savings mobile marketing

SPS first processor of Street Savings mobile marketing

20 Oct 2010

Insurance marketers too focussed on acquisition

Insurance marketers too focussed on acquisition

22 Sep 2010

Merkle expands into China

Merkle expands into China

17 Sep 2010

Interbrand releases 100 "Best Global Brands"

Interbrand releases 100 "Best Global Brands"

16 Sep 2010

Banks - make friends with your customers

Banks - make friends with your customers

Source: Mintel Oxygen Reports 13 Sep 2010

Investment in speech analytics in call centres set to double

Published by Ovum, part of the Datamonitor group 23 Jun 2010

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