Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyondV5 Digital 6 Jul 2020
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"Leigh Andrews 15 Nov 2019
#ExperienceAdvantage: It takes a village to get CX right, from the inside - KantarLeigh Andrews 31 Oct 2019
