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CRM, CX, UX News Africa

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    Digital advertising group Aleph launches payment unit
    Mark Mwongela, sales development director for PayPal, Africa.
    PayPal's 4 tips to enhance buyer experience on payment platforms

    10 Aug 2023

    Brands must balance digital innovation and trust to serve Africa's consumers - study
    Brands must balance digital innovation and trust to serve Africa's consumers - study

    17 Apr 2023

    How employee experience enhances employer branding
    How employee experience enhances employer branding

      11 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica  9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

    Bizcommunity launches BIZ | Daily top story headlines
    Bizcommunity launches BIZ | Daily top story headlines

    Bizcommunity.com  8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Africa rising as Bizcommunity launches .Africa domain
    Africa rising as Bizcommunity launches .Africa domain

    Bizcommunity.com  2 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

      1 Apr 2019

    #ECO19: How to build and sustain the trust of the online consumer
    #ECO19: How to build and sustain the trust of the online consumer

      25 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

      22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

      20 Mar 2019

    #SeamlessSA: A holistic approach to delivering great retail customer experience
    #SeamlessSA: A holistic approach to delivering great retail customer experience

      20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

      19 Mar 2019

    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing
    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing

      15 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    Is long-term strategy still relevant?
    Is long-term strategy still relevant?

      8 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa. Source:
    DHL renews partnership with eCommerce Africa

    6 Mar 2019

    Image via
    Growing tourism with innovative visitor experience design technology

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

      22 Feb 2019

    How to win in the African digital space
    How to win in the African digital space

      12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

      12 Feb 2019

    Top 5 Industries to benefit from AI
    Top 5 Industries to benefit from AI

    12 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

      8 Feb 2019

    Survey reveals Kenya's customer experience state in 2018
    Survey reveals Kenya's customer experience state in 2018

    7 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

      5 Feb 2019

    Microsoft CMO on the transformation of digital marketing
    Microsoft CMO on the transformation of digital marketing

      5 Feb 2019

    The number 1 skill for travel marketers in 2019
    The number 1 skill for travel marketers in 2019

      4 Feb 2019

    #BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
    #BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

    , Bizcommunity.com  1 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

      31 Jan 2019

    #BizTrends2019: The transformative power of transparency
    #BizTrends2019: The transformative power of transparency

      25 Jan 2019

    More CRM, CX, UX news

    More news

    How employee experience enhances employer branding
    How employee experience enhances employer branding

     11 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica 9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

    Bizcommunity launches BIZ | Daily top story headlines
    Bizcommunity launches BIZ | Daily top story headlines

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Africa rising as Bizcommunity launches .Africa domain
    Africa rising as Bizcommunity launches .Africa domain

     2 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

     1 Apr 2019

    #ECO19: How to build and sustain the trust of the online consumer
    #ECO19: How to build and sustain the trust of the online consumer

     25 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    #SeamlessSA: A holistic approach to delivering great retail customer experience
    #SeamlessSA: A holistic approach to delivering great retail customer experience

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing
    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing

     15 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    Is long-term strategy still relevant?
    Is long-term strategy still relevant?

     8 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa. Source:
    DHL renews partnership with eCommerce Africa

    6 Mar 2019

    Image via
    Growing tourism with innovative visitor experience design technology

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

     22 Feb 2019

    How to win in the African digital space
    How to win in the African digital space

     12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

     12 Feb 2019

    Top 5 Industries to benefit from AI
    Top 5 Industries to benefit from AI

    12 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

     8 Feb 2019

    Survey reveals Kenya's customer experience state in 2018
    Survey reveals Kenya's customer experience state in 2018

    7 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

     5 Feb 2019

    Microsoft CMO on the transformation of digital marketing
    Microsoft CMO on the transformation of digital marketing

     5 Feb 2019

    The number 1 skill for travel marketers in 2019
    The number 1 skill for travel marketers in 2019

     4 Feb 2019

    #BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
    #BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

    ,  1 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

     31 Jan 2019

    #BizTrends2019: The transformative power of transparency
    #BizTrends2019: The transformative power of transparency

     25 Jan 2019

    Topaz Booysen, head of marketing at Popimedia.
    #BizTrends2019: We're in denial about the death of loyalty

     24 Jan 2019

    Bradley Elliott, founder, Platinum Seed.
    #BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

     24 Jan 2019

    #BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want
    #BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

     21 Jan 2019

    Advertising is dead. Long live value-tising
    Advertising is dead. Long live value-tising

     16 Jan 2019

    Dali Tembo, managing director of Instant Grass International.
    #BizTrends2019: The year we rethink segmentation

     15 Jan 2019

    #BizTrends2019: Don't miss out on Google Shopping power because of poor feeds
    #BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

     14 Jan 2019

    Godfrey Parkin, CEO of Britefire and of Angaza.
    #BizTrends2019: Brand building must become more about customer experience

     14 Jan 2019

    #BizTrends2019: Business excellence in Africa relies on customer centricity
    #BizTrends2019: Business excellence in Africa relies on customer centricity

     9 Jan 2019

    #BizTrends2019: 4 Tech trends to watch for in 2019
    #BizTrends2019: 4 Tech trends to watch for in 2019

     7 Jan 2019

    Take care when hitching customers' emotions to your brandwagon
    Take care when hitching customers' emotions to your brandwagon

     21 Dec 2018

    More CRM, CX, UX news

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