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    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps 
    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

    By Lauren Hartzenberg 10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Mastercard, Next Retail Concepts present an immersive way to shop online
    Mastercard, Next Retail Concepts present an immersive way to shop online

    7 Dec 2018

    Online shopping meshes with bricks and mortar
    Online shopping meshes with bricks and mortar

      13 Jun 2018

    Location and voice technology are the future of retail
    Location and voice technology are the future of retail

      11 Apr 2018

    #SeamlessAfrica: Store 4.0 is an attitude, not a technology
    #SeamlessAfrica: Store 4.0 is an attitude, not a technology

      12 Mar 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

      19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    US stores get creative to battle e-commerce
    US stores get creative to battle e-commerce

    24 Nov 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

      31 Oct 2017

    Report reveals customer aftermarket is afterthought for manufacturers
    Report reveals customer aftermarket is afterthought for manufacturers

    12 Oct 2017

    Shoppers desire degree of control over retail technology
    Shoppers desire degree of control over retail technology

    3 Apr 2017

    Amazon has banned reviews of products received free or at generous discounts, unless authors have been deemed trustworthy by the online retail giant ()
    Amazon bans most 'incentivised' reviews

    5 Oct 2016

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

      10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

      16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

      2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Trust, transparency issues emerge for banks
    Trust, transparency issues emerge for banks

    27 Oct 2011

    Bank customers quick to sign up for debit rewards programs - but slow to redeem
    Bank customers quick to sign up for debit rewards programs - but slow to redeem

    28 Jul 2011

    Stevie Awards call for entries
    Stevie Awards call for entries

    25 Mar 2011

    Hassle-free sales environment revs vehicle purchases
    Hassle-free sales environment revs vehicle purchases

    11 Feb 2011

    Starwood Hotels & Resorts' customer service now using FaceTime
    Starwood Hotels & Resorts' customer service now using FaceTime

    21 Jan 2011

    2010's top PR stories
    2010's top PR stories

    6 Jan 2011

    More CRM news

    More news

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Mastercard, Next Retail Concepts present an immersive way to shop online
    Mastercard, Next Retail Concepts present an immersive way to shop online

    7 Dec 2018

    Online shopping meshes with bricks and mortar
    Online shopping meshes with bricks and mortar

     13 Jun 2018

    Location and voice technology are the future of retail
    Location and voice technology are the future of retail

     11 Apr 2018

    #SeamlessAfrica: Store 4.0 is an attitude, not a technology
    #SeamlessAfrica: Store 4.0 is an attitude, not a technology

     12 Mar 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

     19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    US stores get creative to battle e-commerce
    US stores get creative to battle e-commerce

    24 Nov 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

     31 Oct 2017

    Report reveals customer aftermarket is afterthought for manufacturers
    Report reveals customer aftermarket is afterthought for manufacturers

    12 Oct 2017

    Shoppers desire degree of control over retail technology
    Shoppers desire degree of control over retail technology

    3 Apr 2017

    Amazon has banned reviews of products received free or at generous discounts, unless authors have been deemed trustworthy by the online retail giant ()
    Amazon bans most 'incentivised' reviews

    5 Oct 2016

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

     10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

     16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

     2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Trust, transparency issues emerge for banks
    Trust, transparency issues emerge for banks

    27 Oct 2011

    Bank customers quick to sign up for debit rewards programs - but slow to redeem
    Bank customers quick to sign up for debit rewards programs - but slow to redeem

    28 Jul 2011

    Stevie Awards call for entries
    Stevie Awards call for entries

    25 Mar 2011

    Hassle-free sales environment revs vehicle purchases
    Hassle-free sales environment revs vehicle purchases

    11 Feb 2011

    Starwood Hotels & Resorts' customer service now using FaceTime
    Starwood Hotels & Resorts' customer service now using FaceTime

    21 Jan 2011

    2010's top PR stories
    2010's top PR stories

    6 Jan 2011

    Instant redemption opportunities lure in loyalty program customers
    Instant redemption opportunities lure in loyalty program customers

    18 Nov 2010

    SPS first processor of Street Savings mobile marketing
    SPS first processor of Street Savings mobile marketing

    20 Oct 2010

    Insurance marketers too focussed on acquisition
    Insurance marketers too focussed on acquisition

    22 Sep 2010

    Merkle expands into China
    Merkle expands into China

    17 Sep 2010

    Interbrand releases 100 "Best Global Brands"
    Interbrand releases 100 "Best Global Brands"

    16 Sep 2010

    Banks - make friends with your customers
    Banks - make friends with your customers

     13 Sep 2010

    More CRM news

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