OUTsurance clients enjoy immediate medical or armed response service at no extra cost

Danie Matthee, OUTsurance CEO, says, “We are constantly looking for opportunities to innovate, especially when it adds value to our clients’ lives – or in this case, save them. With Panic Assistance, app users get true peace of mind wherever they go in South Africa, knowing that they will get the help they need in a safety or medical emergency, as quickly as possible.”

Behind the feature is powerful technology developed by AURA – a South African company with a vision to make the world a safer place. Put simply, their platform (which fully integrates with the OUTsurance app) connects users to a network of registered armed response and medical response units in real-time. In the case of an emergency, the closest available unit is guided directly to the app user, via their smartphone’s location services.

Warren Myers, CEO and Co-Founder of AURA, adds, “You can think of AURA like ‘Uber for emergencies’ and we’re extremely proud of it. It’s also fantastic that we get to partner with forwardthinking companies such as OUTsurance, where clients are more important than absolutely everything else. The service has already saved lives and all we’re interested in is saving even more.”

Panic Assistance is part of an ever-growing umbrella of digital features, falling under OUTsurance’s overall Help@OUT proposition, available on the OUTsurance app and/or via the MyOUTsurance client portal on the OUTsurance website.

Matthee continues, “While Help@OUT originally began as roadside and home assistance, we’re pleased to have grown it into a lot more. Beyond our critical emergency services, clients have access to several convenience features to make every day a little easier. In short, we’re all about #OUTovation - and there’s a lot more of it to come.”

To subscribe to Panic Assistance, simply download the OUTsurance app from The App Store, Google Play or the Huawei App Gallery and follow the steps to sign up. You can also add up to three friends or family members to your subscription. More information about Panic Assistance can be found here.

OUTsurance is a licensed insurer and FSP. Ts, Cs and limits apply. Panic Assistance is available to subscribed OUTsurance policyholders at no additional cost. For those who are not OUTsurance clients, a yearly subscription fee of R199 applies.

How does Panic Assistance work?

AURA shows the technology behind Panic Assistance