Senior Support and Installation Technician

Remuneration:	R216000 - R300000 per year negotiable cost-to-company
Benefits:	Company Motor-Vehicle for Business Use Only + Medical Insurance
Location:	Cape Town, Observatory, Black River Park
Education level:	Matric
Job level:	Senior
Travel requirement:	Often
Type:	Permanent
Reference:	#P1-TECH-0624
Company:	Platform1 Systems Pty Limited

Are you passionate about using advanced technology to make a difference in safety and security?

Platform1 Systems, an ethical and value-based leader in ANPR/LPR (Automatic Number Plate Recognition / Licence Plate Recognition) software, is dedicated to ensuring the safety and security of our clients through innovative solutions and exceptional service. We are on a mission to combat crime ethically and effectively. As such we are seeking a skilled senior technician to join our team.

Roles and responsibilities would include (not limited to) 

• Install, configure, and test technical systems.
• Responsible for the installation, maintenance, and repair of licence plate recognition cameras, security systems, including alarms, surveillance cameras, access control systems, and other security equipment.
• Technical support to clients both remote and in person.
• Perform routine maintenance and inspections to ensure optimal performance of equipment and systems for both internal and client installations.
• Diagnose and troubleshoot technical issues, providing timely and effective solutions.
• Repair or replace defective components, parts, or systems as necessary.
• Maintain accurate records of all internal and client maintenance, repairs, and installations.
• Collaborate with management and other staff to improve system performance and reliability.
• Provide technical training to end-users or clients.
• Assist with technical diagrams and drafting of site plans.
• Advise best practices in relation to installation of hardware, their positioning and setup.
• Formalising quotations to client(s) based on client requirements.
• Ensure compliance with safety regulations and company policies.
• Stay updated on industry trends, new technologies, and best practices.
• Proactively monitoring systems in both an office and control room environment
• Maintain and manage supplier accounts within the technical department, this includes collections, deliveries and other transport related duties or requirements from the company.

Attributes of candidate

• Honest: Truthful, Sincere and direct in one’s engagement with others.
• Communication: Effectively listen, speak and write in a clear manner. Needs to be methodically thought out and be appropriate and effective in the manner in which it is applied.
• Organisation: To be able to identity priorities, draw up a working schedule, monitor progress towards targets / goals and deadlines.
• Team player: To be able to work collaboratively with colleagues to deliver upon deadlines.
• Ethical: To know and understand the moral values of the company and ensure that they are upheld at all times. That all actions align with that of the company.

Required

• Driver's licence and ability to travel to various job sites as needed (required).
• Proven experience as a senior technician or in a similar technical role (minimum of five years' experience).
• PSIRA Registration (required).
• High school diploma or equivalent; associate degree or technical certification in security industry (preferred).
• Strong understanding of security systems, their installation and maintenance thereof.
• Familiarity with Hik-Connect / IVMS / SMARTPSS / Hik-Partner Pro.
• Proficient in using diagnostic tools, hand tools, and software applications related to the role.
• Excellent problem-solving skills and attention to detail.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Strong communication skills and the ability to work well with a team or alone.
• Exceptional time management.
• Proactive approach to training, ensuring a willingness and understanding of skills both taught in a workshop, training and self-taught environment.
• Ability to adapt to a changing environment.
• Excellent organisational and leadership skills.
• Exeptional attention to detail.

Physical requirement(s)

• Ability to lift and carry items and equipment.
• Ability to stand, walk, bend, and perform repetitive tasks for extended periods.
• Comfortable working in various environments, including outdoor and confined spaces.

If you are committed to excellence and ready to contribute to our goals, we invite you to be a part of our dynamic and impactful organisation. Apply now to join us in making a difference.

Company Description

Platform1 is an ethical, value based and crime-fighting focused ANPR/LPR (Automatic Number Plate Recognition / License Plate Recognition) software and camera management suite.

The primary function of the platform is to provide camera owners/operators a secure cloud-based solution for efficient, cost-effective camera operation with the goal of securing data, ensuring strict access control and usage policies, and reducing maintenance-related costs and down time.

The software is designed to protect clients’ collected data and Platform1™ does not engage in ANY data mining or manipulation and does NOT sell access to collected data.

Posted on 19 Jun 09:57, Closing date 18 Aug