XLink Communications leads the charge in transforming payment solutions across Africa

Dr Thanusha Govender: Pic courtesy of Xlink

In 2022, Dr Thanusha Govender took the helm as CEO, introducing a bold new vision for XLink. Under her leadership, the company has undergone a strategic transformation from a connectivity provider to a multifaceted payment technology powerhouse, offering end-to-end integrated payment solutions. These solutions encompass hardware, software-as-a-service (SaaS), infrastructure, an aggregator connectivity platform, lifecycle and supply chain management, field technician networks, and call centre services, positioning XLink at the forefront of payment orchestration.

“This was a complete reset for the organisation,” stated Dr Govender. “The market diversification strategy impacted every aspect of our operations. It wasn’t just about changing one thing; we had to change everything to reimagine the business.”

Today, XLink serves a diverse array of clients, including leading financial service providers, fintech companies, merchant acquirers, payment aggregators, telcos, retailers, government entities, and businesses engaged in payments, ATMs, and cash management services. With a steadfast focus on innovation and financial inclusion, XLink continues to influence Africa’s payments ecosystem by offering modular, interoperable solutions that address the continent’s evolving needs.

In line with its mission to create lasting societal impact, XLink is proud to announce the launch of XLink Send, its first cross-border payments solution. XLink Send is a remittance-as-a-service platform designed to empower banks, telcos, retailers, and fintechs to offer affordable, efficient remittance services to both corporate and retail customers. In an industry known for high fees, XLink Send prioritises affordability, enabling users to send remittances across a variety of channels, including WhatsApp, mobile apps for retail users, and a web portal for corporate clients. These channels seamlessly integrate into a client environment and work along their existing technology estate.

Looking ahead, XLink remains resolute in its commitment to improving financial access, ensuring that financial services are available to everyone, anytime, anywhere. With a strong foundation, visionary leadership, and a drive for innovation, XLink is poised for continued growth, remaining at the forefront of Africa’s dynamic payments landscape by delivering seamless, accessible, and affordable payment solutions for individuals and businesses alike.

Watch here: https://www.cbsnews.com/video/a-moment-with-dr-thanusha-govender/#x